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Work History
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Hi, I’m

Brandie Glover

Cohutta,GA
Brandie Glover

Summary

Motivated to continue to learn, grow and strive to always be the best at whatever I am doing. Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Careful School Bus Driver attentive to road rules, school schedules, and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior. Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers. Transportation professional with steadfast commitment to safety and punctuality. Adept at managing student behavior and ensuring adherence to safety regulations. Known for fostering positive relationships with students, parents, and staff while adapting to changing schedules and routes. Well-regarded Bus Driver offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care. Personable and reliable individual with strong interpersonal skills and dedication to safety and punctuality. Understanding of road safety regulations and skilled in vehicle maintenance and route planning. Committed to ensuring safe and timely transport experience for all passengers. Knowledgeable Driver with solid background in safely transporting students to and from school. Proven track record of maintaining punctual routes and ensuring safety protocols are followed. Demonstrated excellent communication skills and reliability in fostering secure environment for students. Experienced with ensuring safe and timely transportation of students. Utilizes strong communication and problem-solving skills to manage student behavior and navigate routes efficiently. Knowledge of safety regulations and procedures to maintain secure environment for all passengers. Developed strong time management and safety compliance skills in high-responsibility environment. Effective in managing schedules, ensuring safe transport, and maintaining calm demeanor under pressure. Seeking to transition into new field where these skills can be leveraged to make positive impact. Safety-conscious School Bus Driver with 6 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Offering reliable and safety-conscious approach with strong desire to learn and grow within this field. Brings foundational understanding of road safety and vehicle maintenance, coupled with strong attention to detail. Ready to use and develop safe driving practices and effective communication skills in any role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

First Student Group
Dalton, GA

School Bus Driver
10 2021 - Current

Job overview

  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Maintained Georgia driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
  • Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
  • Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
  • Strengthened community relations by participating in school events and activities, representing transportation team positively.
  • Utilized feedback from students and parents to make continuous improvements to transportation service.
  • Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
  • Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
  • Ensured safety of all passengers by meticulously following traffic laws and school policies.
  • Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
  • Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
  • Communicated information to parents to promote good communication and transparency.

HomeServe USA - Contact Center
Chattanooga,TN then Home

Customer Care Representative
08 2020 - 10 2021

Job overview

  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Developed effective time management strategies to efficiently handle multiple tasks simultaneously without compromising quality.
  • Assisted call-in customers with questions and orders.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Collaborated with cross-functional teams to resolve complex customer issues in a timely manner.
  • Implemented feedback from supervisors to continuously improve performance and enhance customer care skills.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Actively participated in weekly team meetings, discussing challenges faced as well as solutions implemented towards improving overall departmental performance.
  • Logged call information and solutions provided into internal database.
  • Conducted follow-up calls to ensure complete resolution of customer concerns and verify satisfaction levels.
  • Streamlined call response times for improved customer experience through effective communication techniques.
  • Navigated multiple computer systems and applications to find information.
  • Identified opportunities for upselling or cross-selling products during interactions, increasing revenue generation potential.
  • Participated in training sessions for new hires, sharing insights on best practices in customer service excellence.
  • Utilized CRM systems to accurately track customer interactions and update account information.
  • Participated in ongoing training sessions to enhance skills and stay current on industry best practices.
  • Conducted customer satisfaction surveys to gather feedback and identify areas for improvement.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Sought ways to improve processes and services provided.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Whitfield County Schools
Dalton, GA

School Bus Driver
04 2020 - 08 2020

Job overview

  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.

Comfort Care Transportation Services
Cartersville, GA

Driver
11 2019 - 04 2020

Job overview

  • To make sure the members I am responsible for are getting to their appointsments, and regular doctor visits on time and safely
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

First Student Group
Dalton, GA

School Bus Driver
08 2018 - 11 2019

Job overview

  • To take the students on my route I was reaponaible for to and from school on time and safely
  • I also was given opportunities to take field trips for Students and Teachers during the day and getting then to their destinations and back to their schools in a timely and safe manner
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
  • Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
  • Enhanced student punctuality by maintaining strict adherence to scheduled routes and times.
  • Maintained Georgia driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.

Food City
Dalton, GA

Deli Coordinator/ Manager 3rd In Charge
09 2015 - 08 2018

Job overview

  • First and formost Customer Service was main responsibility
  • I cooridnated the lunches and food preporations for the day
  • I trained new employees, heavy cleaning, stocked daily, and inventoried with the Manager and Assistant Managers
  • Enhanced customer satisfaction by providing efficient and courteous deli service.
  • Monitored industry trends closely to introduce innovative dishes that appealed to diverse clientele preferences.
  • Improved cross-selling opportunities with well-executed promotional campaigns targeted at boosting overall store revenue.
  • Kept abreast of the latest food safety guidelines through ongoing training programs, ensuring full compliance within the team.
  • Collaborated with store management to develop strategies for increasing deli sales and profitability.
  • Maintained accurate pricing signage and product labels for increased transparency with customers.
  • Developed strong relationships with vendors to secure favorable terms and pricing on high-quality ingredients.
  • Conducted regular equipment maintenance checks to prevent downtime or disruptions in daily operations.
  • Ensured a clean and sanitary work environment, adhering to food safety regulations.
  • Streamlined inventory management for timely replenishment of deli products.
  • Reduced food waste by implementing proper storage and rotation procedures.
  • Implemented creative merchandising techniques to attract customers and boost sales volume.
  • Handled special requests from customers graciously, demonstrating excellent problem-solving skills under pressure.
  • Operated slicing machines and other kitchen equipment safely, minimizing accidents or injuries.
  • Assisted in menu development, incorporating customer feedback for improved offerings.
  • Provided expert recommendations on various deli products, enhancing the shopping experience for patrons.
  • Trained new employees on deli operations, fostering a positive work atmosphere.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Developed pricing strategies to maximize profits while maintaining customer satisfaction.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Inventoried food products and associated materials on weekly basis.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.

Dollar General Store
Cohutta, GA

Lead Cashier
08 2015 - 03 2016

Job overview

  • Customer Service number one
  • Stocked daily, ran register, counted down my register at end of each shift
  • Light cleaning, and set new shelves for main sales
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Led cashiers and associates in providing thoughtful customer service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Educated employees on register use, merchandising, and customer service.
  • Maintained stock to meet expected customer demand.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Contributed to team success by consistently meeting or exceeding sales targets set by management.
  • Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
  • Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
  • Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.

M & M Mars
Cleveland, TN

Temporary Warehouse Work
07 2014 - 10 2014

Job overview

  • Cleaning, counted candy packages, ran the box machines, packaged candy, inspected candy, and was a break relief
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Super Cheap Market
Varnell, GA

Night Shift Manager
02 2013 - 10 2013

Job overview

  • Customer Service, light cleaning, stocked store, checked dates, inventoried, ordered, and ran register and counted it down every morning
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Completed routine store inventories.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Submitted orders for new inventory.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Observed and monitored store's security cameras to reduce retail crimes.
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
  • Ensured high levels of customer satisfaction with timely resolution of complaints and concerns.
  • Maintained a safe and clean work environment by enforcing strict adherence to company policies and procedures.
  • Achieved financial objectives by preparing budgets, scheduling expenditures, and analyzing variances.
  • Prepared materials for following shift.
  • Boosted sales by executing effective merchandising plans and promotional activities.
  • Facilitated smooth shift transitions by effectively coordinating with day shift managers on crucial updates and handovers.
  • Implemented loss prevention measures to minimize theft incidents and safeguard company assets.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Contributed significantly towards the achievement of organizational targets through active participation in strategic planning initiatives during night shifts.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Maintained premises security for personnel safety and loss prevention.
  • Oversaw restocking of supplies and other functions to prepare for daytime business.
  • Walked around facility frequently to check activities.
  • Assessed employee training requirements, developing tailored programs for enhancing skills and knowledge on specific job functions.
  • Improved employee productivity by implementing efficient work schedules and task delegation.
  • Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
  • Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
  • Conducted regular performance evaluations, identifying areas of strength as well as opportunities for development among team members.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Delegated tasks and oversaw performance to accomplish all required objectives.
  • Maximized operational efficiency with thorough monitoring of equipment maintenance schedules.

Harrah's Cherokee Casino Resort
Cherokee, NC

Food & Beverage Cashier/ Hostess
06 2009 - 09 2010

Job overview

  • Customer Service, ran register, counted register down every night, hosted, took ppl to their seats, got drink orders, light cleaning, and also ran the fast food side of the Buffet
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Education

Northwest Whitfield High School

High School Diploma

University Overview

  • I moved around to many schools and many friends were made and lost. But I found my home at Northwest where I was able to graduate and joined Future Teachers of America. I had a baby when I was a senior but I finished school and got my diploma.
  • GPA: A and B average

Skills

  • Schedule management
  • Route management
  • Sales and marketing
  • Safe driving techniques
  • Driving and transportation
  • Plan routes
  • Maintain vehicles
  • Customer service
  • Manage orders
  • Customer relations
  • Safe driving
  • Local routes understanding
  • Effective communication skills
  • Doubles and Triples Endorsements
  • Understands local routes
  • Equipment monitoring
  • Refrigerated trailers
  • Commercial driving
  • Vehicle systems maintenance
  • Safe driver training
  • Materials transport
  • Clean DMV printout
  • Dependable and reliable
  • Over the road experience

Personal Information

Driving License: Class B CDL

Manager in a few jobs I had.

Accomplishments

  • Achieved Safe and more effictient routing by knowingthe area, and routing to the safest and fastest routes with accuracy and efficiency.

Languages

English
Full Professional

Timeline

School Bus Driver

First Student Group
10 2021 - Current

Customer Care Representative

HomeServe USA - Contact Center
08 2020 - 10 2021

School Bus Driver

Whitfield County Schools
04 2020 - 08 2020

Driver

Comfort Care Transportation Services
11 2019 - 04 2020

School Bus Driver

First Student Group
08 2018 - 11 2019

Deli Coordinator/ Manager 3rd In Charge

Food City
09 2015 - 08 2018

Lead Cashier

Dollar General Store
08 2015 - 03 2016

Temporary Warehouse Work

M & M Mars
07 2014 - 10 2014

Night Shift Manager

Super Cheap Market
02 2013 - 10 2013

Food & Beverage Cashier/ Hostess

Harrah's Cherokee Casino Resort
06 2009 - 09 2010

Northwest Whitfield High School

High School Diploma
Brandie Glover