Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Snow

Austin,TX

Summary

A proven leader focused on Apple secrecy with over 10 years of Hardware Secrecy Specialist experience which includes managing a cross-platform hardware library and distribution hub. Highly motivated individual contributor with exceptional empirical knowledge, superb organizational skills, loyalty to Apple, and the teams supported. Known for being a team player and being able to work effectively without supervision.

Overview

11
11
years of professional experience

Work History

Senior Hardware Secrecy Specialist

Apple
04.2021 - Current
  • Helped build and open the first DHX site here in Austin. I was able to construct the business there and meet with teams; helping them securely receive and return large quantities of prototype hardware whilst educating them how to efficiently use our services.
  • Work with vendors (domestic and globally) in regards to shipping and receiving parts and prototypes. Work collaboratively with my teammates, vendors and cross-functional partners to audit and enforce security policies.
  • Coordinate with SIS and the Austin SRM teams to receive and distribute hardware that arrives out of China and Cupertino while also shipping hardware back to SCV and globally.
  • Helped establish best practices for project teams regarding hardware intake, distribution and recall plans for older and current projects; to include helping to create these processes for hardware data centers/ servers coming onboard to Apple
  • Helped create a secured logistics team here in Austin with the help of SRM to safely move hardware around the campus as needed.
  • I've managed the Austin sites solo but now have contract support to assist me as the Austin campus is growing at a fast pace. I worked very hard building and maintaining relationships with all the engineering teams, recycles team, and SIS security giving the confidence needed for a successful operation.


Hardware Secrecy Specialist

Apple
12.2014 - 04.2021
  • Help receive secure shipments from factories, update our global tracking database, distribute prototypes to engineers, and collect old hardware for secure destruction.
  • Mentored and trained the vast majority of our new colleagues. Formalized strategy for recalling hundreds of thousands of outstanding development units.
  • Work collaboratively with my teammates and cross-functional partners to audit and enforce security policies.
  • Liaison to the iPhone project teams, Watch Teams and Mac Teams
  • Helped establish best practices for project teams’ recall plans for current and older projects.
  • Helped lead distribution and scrap efforts at our satellite distribution and recall centers

Education

Bachelor of Science -

University of Baltimore
Baltimore, MD
05.2005

Skills

  • iTrack Expert
  • Excellent verbal and written communication
  • Inventory and Hardware Management
  • Experience working with factories and vendors being POC for shipments and receiving hardware
  • Customer Support
  • Team Support
  • Tracking and Documentation
  • Ability to work in a fast paced and changing environment

Timeline

Senior Hardware Secrecy Specialist

Apple
04.2021 - Current

Hardware Secrecy Specialist

Apple
12.2014 - 04.2021

Bachelor of Science -

University of Baltimore

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