Mark Taylor

Accounting / Finances

Cooking and Delivery

Customer Service and Quality Control

• Resolved client issues by correcting immediate problems and communicating with staff.
• Assessed customer satisfaction with services through follow-up communication.
• Used telephone, email and web chat services to answer customer questions.

• Provide Excellent Customer
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Work Effectively in a Team Environment to accomplish Daily Goals

• Display the Highest Level of Front Desk Professionalism
• Proficient in Dentrix/CPR AED Certified
• Schedule and Coordinate Patient Surgeries (Accommodations) and Follow ups
• Answer Sales Calls and Extend Product Knowledge to New and Existing Patients
• Train and Develop New Employees

• Provide Sales and Resources to our Wholesale Distributors
• Supervision of 12+ Employees in a fast pace Call Center
• Assisting “Walk In” Customers entering the store front/warehouse
• Achieving and surpassing Monthly and Yearly Goals for over a half a Decade