Mark Thompson
floor technician
Danville,GA
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Skilled Grill Cook with background in fast-paced kitchen environments. Experience includes menu creation, food preparation and grill station management. Possess strong culinary skills with emphasis on grilling techniques, plating, and presentation. Contributed to improving kitchen efficiency and reducing waste in previous roles.
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
30
30
years of professional experience
Work History
Floor Technician
B and B Building Services Inc.
Hiram , GA
03.2019 - 10.2024
- Ensured all safety protocols were followed when operating power tools and equipment.
- Applied seals, finishes,and cleaned the floors with a scrubber.
- Maintained cleanliness and safety of floors across various facilities, adhering to health standards.
Floor Technician
ISS Facility Services, Inc.
Holiday , Florida
07.2009 - 03.2019
- Ensured all safety protocols were followed when operating power tools and equipment.
- Applied seals, finishes, and wax to floors, ensuring longevity and shine.
- Maintained cleanliness and safety of floors across various facilities, adhering to health standards.
- Followed established procedures for hazardous materials disposal.
- Notified managers of repair needs or additions to building operating systems.
Grill Cook, Waiter, Assistant Manager, Cashier
Huddle House
Byron , GA
07.1994 - 03.2003
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Garnished and arranged plated meals.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Responded promptly and courteously to guest inquiries and complaints.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Complied with all safety standards while on the job.
Assistant Manager
Huddle House
Byron , GA
07.1994 - 03.2003
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Evans High School
Evans, GA 05-1981
Skills
- Team collaboration
- Flooring maintenance
- Customer Service
- Fixed meals to Customer desires
- Recruiting and interviewing
- Employee scheduling
- Problem-solving
- Retail operations management
- Supply ordering
- Cross-contamination prevention
Timeline
Floor Technician
B and B Building Services Inc.
03.2019 - 10.2024
Floor Technician
ISS Facility Services, Inc.
07.2009 - 03.2019
Grill Cook, Waiter, Assistant Manager, Cashier
Huddle House
07.1994 - 03.2003
Assistant Manager
Huddle House
07.1994 - 03.2003
High School Diploma -
Evans High School
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