Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Umali

Las Vegas

Summary

Dynamic and detail-oriented professional with extensive experience at Westgate Las Vegas Resort & Casino. Proven expertise in cleaning and maintenance, complemented by strong teamwork and time management skills. Recognized for enhancing guest satisfaction through meticulous upkeep and efficient service delivery, ensuring a welcoming environment.

Dedicated to keeping facilities and equipment clean and in good working order. Skilled in power washing, buffing, shampooing, and other techniques. Willing to take on any cleaning or maintenance task.

Overview

9
9
years of professional experience

Work History

Utility Porter

Westgate Las Vegas Resort & Casino
09.2023 - Current
  • Used appropriate techniques to clean fabric such as upholstery and drapes.
  • Contributed to a positive team atmosphere by actively participating in training sessions, meetings, and providing assistance where needed.
  • Performed deep cleaning tasks such as moving furniture, dusting walls, and ceilings and shampooing carpet.
  • Serviced restrooms by cleaning surfaces, sweeping floors, removing trash and restocking supplies.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Cook

Sphere
12.2023 - 06.2024
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Associate

Amazon
04.2018 - 12.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Wrapped, boxed and weighed bakery department products.
  • Wrapped pallets in shrink wrap prior to loading.
  • Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Picked and packed order items.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Housekeeping Room Attendant

Venetian Hotel & Casino
02.2022 - 08.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Dietary Aide

Transitional Care of Las Vegas (TCLV)
12.2017 - 03.2018
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.

Ramp Agent

Swissport International
09.2016 - 11.2017
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Managed warehouse operations and verified proper shipment procedures.

Education

GED -

Adult Education CCSD
2701 East St. Louis Avenue Las Vegas Nevada 89104

Skills

  • Floor buffing
  • Cleaning expertise
  • Heavy lifting
  • Basic maintenance
  • Supply inventory management
  • Multitasking Abilities
  • Time management
  • Teamwork
  • Willingness to learn
  • Carpet steaming and shampooing

Timeline

Cook

Sphere
12.2023 - 06.2024

Utility Porter

Westgate Las Vegas Resort & Casino
09.2023 - Current

Housekeeping Room Attendant

Venetian Hotel & Casino
02.2022 - 08.2023

Associate

Amazon
04.2018 - 12.2023

Dietary Aide

Transitional Care of Las Vegas (TCLV)
12.2017 - 03.2018

Ramp Agent

Swissport International
09.2016 - 11.2017

GED -

Adult Education CCSD

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