Mark Vanorski Jr
Epping
Summary
Recent Graduate with a Bachelor's degree in International Business. Customer-focused, highly motivated self-starter with effective customer-service skills and resourceful creative problem solving skills. Committed to continuous learning and professional growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Restoration Crew Leader
SERVPRO of St. Augustine
2025.10 - Current
- Led restoration projects from initial assessment through completion, ensuring high-quality outcomes.
- Trained and mentored team members on safety protocols and equipment usage.
- Enhanced workflow processes, resulting in improved project turnaround times and customer satisfaction.
- Coordinated with clients and insurance agents to facilitate timely project updates and approvals.
Cultivation Technician
TerrAscend
2025.07 - 2025.08
- Maintained a high level of accuracy in repetitive tasks, documentation, and compliance.
- Maintained strict adherence to company SOPs and state-mandated regulations.
- Implemented best practices in nutrient management, fostering healthy plant development throughout growth cycles.
Shop Attendant & Lift Operator (Seasonal)
Mountain Creek Resort
2020.11 - 2025.08
- Demonstrated product knowledge and expertise to answer customer inquiries effectively.
- Used POS system to process customer cash, credit and debit transactions.
- Managed inventory and restocked shelves to ensure products were readily available for customers.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Delivery Driver
Amazon
2024.07 - 2024.08
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Marina Staff Member
Aqua Rentz
2023.05 - 2023.08
- Conducted routine maintenance of docks, facilities, and equipment to ensure a safe and clean environment for customers.
- Provided exceptional customer service to guests, addressing any concerns or questions in a timely and professional manner.
- Assisted in boat rentals, including processing payments and providing instructions on boat operation.
Pool Technician
Wet Willie's Pool Service
2021.05 - 2023.08
- Conducted routine maintenance and repairs on residential and commercial pools for Wet Willie's Pool Service.
- Inspected and cleaned pool filters, pumps, and heaters to ensure optimal performance.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
Food Runner
River & Fort
2022.10 - 2023.05
- Collaborated with kitchen staff to ensure accurate and concise orders were delivered to the correct tables.
- Provided exceptional customer service by addressing any guest needs or concerns promptly and professionally.
- Worked in a fast-paced environment to deliver food orders during peak dining hours.
Youth Lacrosse Coach
Pope John XXIII Regional High School
2021.03 - 2021.05
- Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.
- Corrected deficiencies in player scooping, passing and other critical techniques.
- Maintained high team morale with positive coaching strategies and fan support.
Education
Bachelor of Arts - International Business
Flagler College
Saint Augustine, FL2025-05
Skills
- Time Management
- Communication
- Discipline
- Attention to Detail
- Adaptability
- Leadership
- Critical Thinking
- Organization
Certification
- IICRC Certified - Water Damage Restoration
Acknowledgements
- Member of the Men's Lacrosse team
- Received PBC Presidential Honor Roll Presidential Scholar Award
Timeline
Restoration Crew Leader
SERVPRO of St. Augustine
2025.10 - Current
Cultivation Technician
TerrAscend
2025.07 - 2025.08
Delivery Driver
Amazon
2024.07 - 2024.08
Marina Staff Member
Aqua Rentz
2023.05 - 2023.08
Food Runner
River & Fort
2022.10 - 2023.05
Pool Technician
Wet Willie's Pool Service
2021.05 - 2023.08
Youth Lacrosse Coach
Pope John XXIII Regional High School
2021.03 - 2021.05
Shop Attendant & Lift Operator (Seasonal)
Mountain Creek Resort
2020.11 - 2025.08
Bachelor of Arts - International Business
Flagler College