Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
Hi, I’m

Mark Vines

Director of Clinical Systems
Spring,TX
Mark Vines

Summary

Passionate clinical IT applications director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of clinical systems implementation, integration and support. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.

Overview

24
years of professional experience

Work History

Emerus Holdings

Director of Clinical Systems
09.2011 - 03.2024

Job overview

  • Directed design, implementation, testing, training, optimization and support of Electronic Medical Record Systems; including Cerner, Epic, and ED PulseCheck, and all other clinical applications within Emerus Holdings 42 micro hospital facilities network.
  • Identified skill gaps and built training programs to increase quality care within healthcare system.
  • Served as program director for Medicare Promoting Interoperability Program.
  • Directed design, implementation, testing, and support of two separate Learning Management Systems (LMS) utilized for physician and nursing onboarding and continuing education.
  • Led Change Advisory Board (CAB) meetings to ensure smooth planning of changes with minimal to zero impact on hospital operations.
  • Streamlined clinical workflows through healthcare applications throughout hospital facilities network.
  • Contributed to interdisciplinary teams, ensuring cohesive communication between physician, nursing, ancillary, and IT departments.
  • Reduced operational costs for organization through effective management of IT resources and vendor negotiations.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
  • Continuously assessed performance of existing systems, leading optimization efforts where necessary in order to maintain high levels of efficiency and effectiveness.
  • Developed and executed successful disaster recovery plans to ensure minimal downtime during critical incidents or emergencies.
  • Spearheaded innovative projects that leveraged emerging technologies to enhance delivery of healthcare services.
  • Identified and mitigated potential risks associated with implementing new technologies or processes within organization's Health IT environment.
  • Championed change management initiatives by providing clear communication, support, resources needed for successful adoption of new processes or technologies among staff members across departments.
  • Analyzed and interpreted patient, physician, nursing and information systems data to improve patient care
  • Facilitator for leading and directing information management and clinical documentation improvement services.
  • Reduced operational costs by identifying inefficiencies within the department and implementing strategic improvements.

Memorial Hermann Health System

Senior Clinical Systems Analyst
04.2009 - 09.2011

Job overview

  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Designed, implemented, and trained Cerner FirstNet to Health system emergency departments.
  • Provided clinical user support for Cerner Millennium FirstNet, MedHost and other clinical applications.
  • Managed and supported automated emergency department tracking and ED charge algorithm tool within Cerner EMR, to
  • Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.

Picis Clinical Solutions

Independent Contractor
08.2008 - 09.2011

Job overview

  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Fostered collaboration among team members when working on larger-scale projects requiring diverse expertise.
  • Provided ED PulseCheck Emergency Department Information System implementation support and training for physician, nursing, health administration, and ancillary bodies.

Picis Clinical Solutions

Process Consultant/Technical Leader
04.2007 - 08.2008

Job overview

  • Streamlined workflow for increased productivity through detailed process mapping.
  • Conducted root cause analysis to address recurring problems and prevent future occurrences.
  • Identified opportunities to improve measurement of compliance with key clinical indicators, core measures, regulatory requirements and metrics to measure outcomes, safety, and effectiveness of care.
  • Performed clinical system buildout for ED PulseCheck emergency department information system software, using clinical knowledge and regulatory body guidelines in design principles.
  • Developed testing scripts for existing software and upgrades for client and quality control usage.
  • Recommended clinical operational improvements based on tracking and analysis of clinical data.
  • Provided clinical go-live support to multidisciplinary end users across client health systems.
  • Visited client sites to troubleshoot issues and provide one-on-one training.

St. Luke's Episcopal Health System

Clinical Systems Analyst
02.2003 - 03.2007

Job overview

  • Provided clinical systems implementations and support including, emergency departments, minor emergency centers, hospital services units.
  • Applications implemented and supported were McKesson and ED PulseCheck.
  • Provided electronic medical record system and emergency department information system training and support.
  • Coordinated problem resolution, technical analysis, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned clinical applications projects.
  • Provided problem resolution, clinical system analysis, design and support.
  • Improved clinical system efficiency by streamlining data input processes and enhancing user interfaces.
  • Enhanced patient care quality by implementing advanced analytics tools for better decision-making in treatment plans.
  • Reduced system downtime with proactive maintenance and regular software updates, ensuring optimal performance.
  • Collaborated with healthcare professionals to identify areas for clinical systems improvement, resulting in more effective patient management.

St. Luke's Episcopal Hospital

Registered Nurse Invasive Cardiology Unit
06.2000 - 02.2003

Job overview

  • Informatics resource for cardiovascular and transplant service line as a liaison between clinicians, informatic, and IT department.
  • Supported McKesson EMR.
    Served as unit informatics resource in shared leadership program to executive management.
  • Provided EMR Training and support.
  • Unit Preceptor
  • Quality Coordinator
  • Pain Management Representative

Education

North Harris College
Houston, TX

Associate of Science from Nursing
06.2000

University Overview

  • Honors Scholar with Distinction
  • 3.78 GPA

Skills

  • Registered Nurse
  • Epic (ASAP, ClinDoc)
  • Cerner (FirstNet, PowerChart)
  • ED PulseCheck (EDIS)
  • Medicare Promoting Interoperability Program
  • Provider and Nursing Clinical Workflow
  • Project Management
  • HealthStream (LMS)
  • Moodle (LMS)
  • EMR and Clinical Applications Training
  • E-learning Development (Camtasia and Adobe Captivate)
  • Vocera Communications
  • Budgeting
  • People Management
Availability
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tuesday
wednesday
thursday
friday
saturday
sunday
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Software

Cerner Millennium (FirstNet, PowerChart)

Epic (ASAP, ClinDoc)

ED PulseCheck

Adobe Captivate

Camtassia

Healthstream

Moodle

Vocera

Timeline

Director of Clinical Systems

Emerus Holdings
09.2011 - 03.2024

Senior Clinical Systems Analyst

Memorial Hermann Health System
04.2009 - 09.2011

Independent Contractor

Picis Clinical Solutions
08.2008 - 09.2011

Process Consultant/Technical Leader

Picis Clinical Solutions
04.2007 - 08.2008

Clinical Systems Analyst

St. Luke's Episcopal Health System
02.2003 - 03.2007

Registered Nurse Invasive Cardiology Unit

St. Luke's Episcopal Hospital
06.2000 - 02.2003

North Harris College

Associate of Science from Nursing
Mark VinesDirector of Clinical Systems