Mark Vo
New Albany,OH
Summary
Team Leader experienced in property preservation. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
13
13
years of professional experience
Work History
Independent Contractor
TAPP
Pataskala, Ohio
01.2015 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Completed full property inspections and performed rehabilitation on properties.
Manager
Masseys Pizza
Columbus, OH
06.2011 - 12.2014
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Conducted daily product inventory and ordering.
- Resolved customer complaints.
- Created a positive work environment for staff.
- Effectively resolved staff conflict.
Cook Shift Leader
Raising Cane's
Dublin, OH
03.2009 - 06.2011
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Whetstone High School
Columbus, OHSkills
- Punctual
- Professional and friendly
- Thrives in fast paced environments
- Dedicated and focused worker
- Great with constructive criticism
- Willingness to learn
Timeline
Independent Contractor
TAPP
01.2015 - Current
Manager
Masseys Pizza
06.2011 - 12.2014
Cook Shift Leader
Raising Cane's
03.2009 - 06.2011
Whetstone High School
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