Mark Warner

Series: 0343 Management And Program Analysis

90th Missile Wing Continuous Process Improvement and Innovation (CI2) Process Manager. Responsible for providing leadership and technical support for the 90th Missile Wing, 20th AF and Tenant Units. USAF Black Belt Subject Matter Expert (SME) on CI2, advising all levels of leadership on CI2 implementation and sustainment. Provides management advisory services to top senior leaders concerning CI2 centric principles to improve effectiveness, resource efficiency, and resource savings. Recognized Lead Trainer for CI2 methodology with Green and Black Belt curriculum.
Applies analytical and evaluative methods to a broad spectrum of CI2 related areas including Strategic Planning. Integrates/coordinates multiple/related missions, functions, subjects, issues, across the 90th Missile Wing to present and recommend solutions in a logical, cohesive format. Collaborated with 90th Missile Wing Senior Leaders to develop current 90th Missile Wing Mission and Vision. Obtains and demonstrates training principles, techniques, and tools to instruct, evaluate, and make recommendations to improve CI2 Course curriculum. Founding and current member of the LaunchWERX Innovation Cell, a “one-stop-shop,” connecting Mighty Ninety Airmen, leadership, and organizations with resources that support innovative approaches to the everyday challenges of our Air Force. The LaunchWERX Innovation Cell Provides trained CI2 facilitators, funding, mentorship, and connections to a growing network of innovation programs. Proactively assists Airmen in the development of their ideas and facilitates leadership engagement to overcome barriers to implementation. Completed 36 CI2 Events and is Black Belt Certified from the Department of the Air Force Continuous Process Improvement and Innovation Directorate. Improved efficiency and effectiveness of performance and management of processes across departments. Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.

Series: 0301 Miscellaneous Administration And Program

Provides Protocol Direct support to distinguished visitors (DV) DV-1 (President of the United States) through DV-6 (General Officer), civilian and foreign equivalents, and transient DVs. Directly supports the Commander, Vice Commander, and Command Chief of 20 Air Force, 90th Missile Wing, 153rd Wing and WY ANG respectively. Total Force Integration focal point for all aspects of visits, conferences, tours, speeches/remarks, and social functions initiated within the command, and those tasked by the offices of the Secretary of Defense, Chief Joint Chiefs of Staff, Secretary of the Air Force, and Chief of Staff of the Air Force. Manages commander’s recognition programs and special ceremonies (medal presentations, individual recognition, etc.), including scheduling events, determining need for audiovisual equipment, obtaining decorations, awards, etc., gathering biographies and guest information, preparing agendas, and setting up locations. Prepares trip folders, arranges billeting, and prepares Itineraries. Regularly briefs Senior Leadership on all matters relating to Protocol activities at weekly Wing Stand-Up meetings. Advises commander and staff on military customs, courtesies, USAF organizations, missions, history, and policies. Maintains meticulous inventory of $10,000.00 budget. Primary Government Card purchasing agent for Official Representation Funds and Special Morale and Welfare Funds for 20 Air Force and 90th Missile Wing Commander. Maintains outstanding appearance and professional bearing. Consistently demonstrates ability to organize complex projects on a 24/7 365 timetable. Keen insight into 20 Air Force and 90 Missile Wing structure and its supporting elements and programs, missions, policies, and goals. Communicates effectively with all levels of team composition in all forms of media outlets. Established trusted, proven, and effective professional working relationships with internal and external customers. Results in a cooperative working environment and successful accomplishment of the mission(s.) Consistently integrates and coordinates multiple and singularly related Senior Leadership Distinguished Visitor missions, functions, subjects, issues, and situations across various command and installations; presents and recommend solutions to internal and external customers in a logical, cohesive format.

Series: 1712 Training Instruction

39th Force Support Squadron Chief of Training for the 39th FSS/CC’s Training Program. Responsible for maintenance, operations, and support training; education services; curriculum development; and instructor activities. Singularly developed, delivered, and directed Education and Training programs for over 250 military and civilians covering some 20 plus career fields, to include Wing Staff Agencies. Taught monthly 39th FSS Newcomer Training; lauded by 39 ABW/CC and Senior Leadership. Partnered w/39 ABW SAPR Monitor to ensure all 39 FSS and Wing Staff Agency Personnel 100% trained. Instructed and tracked 100% task coverage during monthly 39th FSS Newcomer Training. Applied instructional system development (ISD) process to numerous online training platforms. Collected and analyzed job performance data and conducted occupational analysis surveys. Compared individual knowledge and skills with job standards and identified Education and Training requirements. Determined most cost-effective method to deliver Education and Training. Skilled fiscal steward of scarce training dollars. Evaluated Education and Training programs, recommended actions to correct deficiencies, and oversees evaluations and surveys. Conducted, validated, and revised programs and instruction. Authored, prepared, and maintained records, files, and material for all Air Force mandated Total Force Awareness Training. Subject Matter Expert (SME) in demonstrated training principles, techniques, and tools to instruct, evaluate, and make recommendations to improve training/course content. Complete mastery of principles, policies, and procedures of Air Force Education and Training programs to include interviewing and counseling techniques, training techniques and instruction methods, task analysis procedures, learning process, curriculum development, training evaluations, and Education and Training systems and products.

Series: 0203 Human Resources Assistance

Singular Point of Contact for 90th Missile Wing Commander for developing, implementing, and managing training policies and procedures. Coordinated and disseminated training policy and program changes. Advised commanders and unit personnel with developing training programs. OPR for 7 level school quota management. Briefed 90th MW Vice Commander quarterly on Status of Training, conducted Staff Assistance Visits, conducted Base Training quarterly meeting and OPR for external surveys and evaluations. “By Name” 90 MDG/CC request to facilitate inspection criteria checklists for annual JCAHO Environment of Care Standards Unit Compliance Inspection. Attention to detail with this mandatory operating requirement results in 100% Pass Rate! Lauded by inspectors and coined by 90 MDG/CC. Provided guidance to 90th Missile Wing Vice Commander, Wing Senior Leadership and Unit Training Managers (UTMs) on all CDC related matters and schedules end of Course exams upon request from UTMs. Oversaw Formal training program; key component to improving Airman professional competence and helping the Air Force maintain its combat capability in today's dynamic environment. Included training at in-resident Commissioned, senior noncommissioned officer and NCO academies as well as all Air Force-level supplemental training such as security, communications or electronics, and instruction at 7-level in-resident schools.

Series: 0343 Management And Program Analysis

Provided Process Improvement and Innovation (CI2) and quality training, facilitation, and consultation services to over 4000 personnel assigned to the 51st Fighter Wing and its subordinate units. Trains key personnel in all applicable disciplines, i.e., strategic planning, facilitator, continuous improvement process and team building skills. Chaired and facilitated cross functional Action Workout teams to improve Wing productivity and enhance mission effectiveness using innovative management engineering techniques. Advised senior functional managers at wing, NAF, and MAJCOM levels, resolving manpower management and unit organizational related issues. Monitored and coordinated office training program for all newly assigned office personnel. Served as building, supply equipment, and automatic data processing equipment custodian. By-name request from 51st CS/CC to study unit; worked independently with squadron senior leadership to review current operations and services of the 51st CS Commander’s Support Staff-identified existing shortfalls and potential areas for improvement resulting in complete success! Designed and delivered invaluable training for communications squadron personnel to include: Team Building, Continuous Improvement Process and Facility Layout Analysis. Coordinated 51 FW initiative to comply with HQ PACAF direction for the development and implementation of individual unit Mission Essential Task Listings (METLs); successfully compiled, formatted and staffed wing inputs resulting in over 115 METLS submitted to HQ PACAF—lauded by all for thoroughness and accuracy. Package used as benchmark for other wings. Point man for first ever 51st Fighter Wing Action Work Out (AWO) process improvement initiative. Actively involved in all aspects of AWO concept; process feasibility study, team member selection, AWO logistical support, team facilitation, AWO status review, and HQ PACAF/QMIF coordination. AWO program resulted in over 40 improvement opportunities identified within the wing’s F-16 generation process. Developed and implemented a comprehensive office training program to ensure all newly assigned personnel are properly trained in all aspects of 51st FW Manpower and Quality office operations. Knowledge in applying quantitative and qualitative CI2 process methods and techniques to issues or studies concerning the productivity and effectiveness of programs. Knowledge of pertinent laws, regulations, policies, and precedents that affect the use of the program and related support resources (people, money, or equipment) in the area studied. Knowledge to plan, schedule, conduct, and facilitate projects and studies to evaluate and recommend ways to improve the productivity of work operations in a program or support setting.

Series: 0343 Management And Program Analysis

Responsible for providing organization and manpower guidance to the 90th Operations Group, 319th, 320th, 321st, and 400th Missile Squadrons, 790th Security Forces Squadron, 37th Helicopter Squadron, 90th Operations Squadron, and 90th Contracting Squadron covering approximately 1475 manpower authorizations. Developed and implemented Air Force and manpower standards for supported functions. Consulted with commanders and functional area chiefs on Continuous Process Improvement and Innovation (CI2) productivity initiatives. Instructed wing personnel in Quality Teams and Tools, Quality Leaders, and Quality Facilitator classes. Facilitated Process Action Teams and strategic planning sessions for assigned areas and teaches Quality Air Force tools and techniques for all assigned base personnel. Assisted functional area chiefs in identifying and improving key CI2 processes. Recognized as one of the premier Manpower and Quality instructors in the Wing. Selected to develop and instruct course tailored to meet the needs of Warren Guardian Challenge Team. Role was instrumental in team winning Blanchard Trophy. Recommended by Manpower Chief to serve as member of wing Unit Self-Assessment (USA) Team. Directly responsible for developing an assessment process used in gathering essential information. Resulted in USA report identifying specific strengths, weaknesses, and areas for improvement. Spearheaded F. E. Warren AFB heating plant Competitive Sourcing and Privatization initiative, research uncovered manpower requirement information which subsequently saved Air Force $9 million annually. Best instructor; streamlined complex material into logical presentation; hand selected to brief University of Colorado ROTC cadets and staff on role and responsibilities of the Senior NCO Tier. Left 60 cadets with clear concise understanding; received numerous favorable comments concerning instructional style from university staff. A Natural leader who accepts tough challenges while always striving to be the best.