Mark Warren
Hampton,Virginia
Summary
Hardworking and passionate job seeker with a strong customer service oriented mindset eager to secure an entry-level position. Steadfast to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Valet
Sheraton Hotel & Resorts
07.2023 - Current
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.
- Provided punctual, polite valet services to uphold professional standards.
Sales Canvasser
Mr. Rodgers Windows and Doors
05 2023 - 08 2023
- Inspected approximately 1,000 Doors and Windows
- Use sales techniques to schedule approximately 200 appointments for homeowners
- Improved lead generation rates by conducting thorough market research and adjusting sales tactics accordingly.
- Strengthened brand reputation by delivering exceptional customer service during all interactions.
- Contributed to team success by regularly attending meetings, offering insights on local market trends, and supporting colleagues when needed.
- Drove team revenue totals by bringing in top sales numbers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelors - Economics & Business
Hampden-Sydney College
Farmville, VA05.2025
Skills
- NCAA Division III Athlete
- Flexibility
- Teamwork and Collaboration
- Organization
- NCAA Athlete
- Effective Communication
- Cash Handling
- Loading and unloading
- Multitasking Abilities
- Analytical Thinking
Accomplishments
- Hampden Sydney Mens Baseball Team
- High School National Honor Society
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Window and Door issues which led to replacement or repair through the company.
Languages
Spanish
Limited Working
English
Native or Bilingual
Certification
- CPR Certified
- Microsoft Word, Powerpoint, and Excel Certified
Timeline
Valet
Sheraton Hotel & Resorts
07.2023 - Current
Sales Canvasser
Mr. Rodgers Windows and Doors
05 2023 - 08 2023
Bachelors - Economics & Business
Hampden-Sydney College
- CPR Certified
- Microsoft Word, Powerpoint, and Excel Certified
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