Mark Wickey

Mechanical engineer

Glendale,AZ

Summary

Adept HVAC Technician with a proven track record at Valleywise Health, showcasing exceptional technical troubleshooting and a strong focus on safety. Excelled in diagnosing and resolving complex HVAC issues, enhancing system efficiency. Renowned for precision in installations and maintenance, coupled with effective use of diagnostic tools. Demonstrates excellent electrical wiring skills and a commitment to exceeding employer expectations.

Overview

years of professional experience

Work History

HVAC Technician

Valleywise Health

05.2020 - Current

Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Worked overtime, holidays and weekends to accommodate company needs.

Owner

Simpleheart LLC

01.1999 - 05.2019

General contracting business specializing in remodeling and updating commercial and residential property
Managed day to day operations
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.

Education

GED - General Education

Phoenix Union High School District, Phoenix, AZ

04.1992

Skills

Technical troubleshooting
Electrical wiring
Leak checks
System troubleshooting
HVAC and refrigeration systems
HVAC maintenance

Blueprint reading
HVAC controls
Quality-focused
Dedicated team player
Focused on safety
Code compliance

Timeline

HVAC Technician - Valleywise Health

05.2020 - Current

Owner - Simpleheart LLC

01.1999 - 05.2019

Phoenix Union High School District - GED, General Education