Mark Wilbert

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Renovate Apt in between tenant turn over