Clara L Juarez
Terrell
Summary
Versatile and dynamic, having co-owned Hipolito Construction LLC, I excel in customer relations and financial planning, significantly enhancing customer satisfaction and optimizing cash flow. My adeptness in project management and fostering strong client relationships propelled business success and a loyal clientele as a Travel Hairstylist. Achievements include negotiating contracts to reduce expenses and mentoring stylists to uphold service excellence.
Experienced with strategic business management, financial oversight, and team leadership. Utilizes innovative approaches to drive growth and streamline operations. Track record of fostering collaborative environments and adapting to market changes.
Overview
9
9
years of professional experience
Work History
Co-Owner of Hipolito Construction LLC
Hipolito Construction LLC
08.2016 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Travel Hairstylist
Self Employed
07.2016 - Current
- Style hair for customers for special events and occasions.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized styling services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients within certain time frame while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Counted and documented opening and closing cash amounts daily.
- Maintained clean and organized work station, complying with health and safety standards.
- Conducted one-on-one training sessions for new and existing stylists, providing expert guidance to maintain high service standards.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
Education
High School Diploma -
Terrell High School
Terrell, TX06-2016
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Records management
- Financial administration
- Human resources management
- Financial planning
- Project management
- Data management
- Scheduling
Languages
English
Spanish
Timeline
Co-Owner of Hipolito Construction LLC
Hipolito Construction LLC
08.2016 - Current
Travel Hairstylist
Self Employed
07.2016 - Current
High School Diploma -
Terrell High School
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