Summary
Overview
Work History
Education
Skills
Certification
Middle Initial
Timeline
Generic

MARK WOELFLE

Denver,Colorado

Summary

Detailed Network Engineer proudly offering over 3 years' experience in system repair and technical support. An enthusiastic employee with knowledge in LAN and WAN infrastructure planning and deployment. Skilled in task prioritization, project oversight and effective communication. Veteran Technical Support Engineer trusted to quickly and decisively address all internal and external issues. Provides friendly responses and competent remediation. Adept manager of PCs, networks and peripherals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Install Engineer

VSoft Consulting
Louisville, KY
10.2023 - Current
  • Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
  • Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
  • Implemented security measures to protect data from unauthorized access or destruction.

Technical Engineer

Greystone Technology
Denver, Colorado
05.2022 - 10.2023
  • Configured hardware devices and software settings to optimize network performance.
  • Responded promptly to user requests for assistance with any type of networking issue.
  • Secured network access by installing firewalls, establishing login credentials and maintaining documentation to govern entry.
  • Investigated and troubleshot complex network-related problems in a timely manner.

PC Technician

Trinware
Lonetree, Colorado
03.2021 - 05.2022
  • Troubleshot and resolved technical issues related to operating systems, software applications and networking equipment.
  • Answered customer service calls and resolved issues quickly to return machines to operational status.
  • Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
  • Performed computer system, software and peripheral installation, maintenance, troubleshooting, and repair to achieve nonstop availability.
  • Maintained network and system performance thresholds based on MCSE certification, knowledge of up-to-date hardware concepts and familiarity with governmental regulations.

Welding Fabricator

Various
Various
01.2000 - 01.2021

Education

Certification - Network Engineering -

NextGent
11.2020

Skills

  • Microsoft Identity and Access Management
  • Microsoft 365 Administration including Exchange environments
  • Network monitoring, configuration, and troubleshooting
  • Firewall configuration and management
  • Router and switch configuration and management
  • VPN installation, configuration, and management
  • Linux management and configuration
  • Server and Workstation hardware configuration and support
  • End user communication and support
  • System Troubleshooting
  • Firewalls and Endpoint Security
  • Technical Troubleshooting
  • Bandwidth Evaluations
  • Switching Protocols
  • Network Operations
  • Network Configuration
  • Hardware Installation
  • User Support
  • Technical Support
  • Equipment Configuration

Certification

  • Comptia A+
  • Comptia Network+
  • NextGent Fullstack Network Associate
  • NextGent Fullstack Network Professional

Middle Initial

MW

Timeline

Install Engineer

VSoft Consulting
10.2023 - Current

Technical Engineer

Greystone Technology
05.2022 - 10.2023

PC Technician

Trinware
03.2021 - 05.2022

Welding Fabricator

Various
01.2000 - 01.2021

Certification - Network Engineering -

NextGent

Similar Profiles

CREATE PROFILE
MARK WOELFLE