Mark Wood

• Implemented growth strategies that increased revenue over 400%.
• Implemented robust performance metrics to evaluate and improve individual and team performance.
• Identified new market opportunities through thorough analysis of industry trends and competitor activities.
• Inspired customer success leadership to define and deliver on customer value proposition without sacrificing profitability targets.
• Boosted overall company revenue by developing and implementing effective sales strategies.
• Introduced cutting-edge CRM tools that improved data-driven decision-making.
• Founded performance- and merit-based evaluation system to assess staff performance.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
• Initiated strategy to drive company growth and increase market share and profitability.
• Developed and executed go-to-market strategy to drive company success in exceeding revenue and profitability goals.
• Communicated business performance, forecasts and strategies to investors and shareholders.
• Developed comprehensive training programs for new hires, ensuring their rapid integration.
• Successfully negotiated favorable contract terms with major clients, enhancing profitability margins.
• Proven ability to develop and implement creative solutions to complex problems.
• Managed high-performing sales team, consistently achieving or surpassing quarterly revenue goals.

• Increased revenue from 23MM to 67MM during previous two years, and a 5-year subscription backlog of 100MM.
• Increased market share by identifying new opportunities and leveraging existing partnerships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales growth by developing and executing strategic plans for North America region.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Prepared sales presentations for clients showing success and credibility of products.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Implemented new sales processes to improve efficiency and close deals more quickly.
• Expanded market reach through targeted marketing campaigns and business development initiatives.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Drove sales by developing multi-million dollar contract sales.

• Led team of 12 sales representatives.
• Met and exceeded District annual goal within first six months.
• Implemented new recruiting process.
• Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
• Championed customer-first approach within team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
• Optimized resources allocation to maximize sales results within assigned budget constraints.
• Established territory boundaries and distribution routes to maximize service quality.

• Met and exceeded annual quota every year.
• Top sales person 2 consecutive years.
• Implemented effective sales strategies to maximize revenue generation.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Negotiated contracts skillfully, securing favorable terms for both company and its clients.
• Developed, maintained and utilized diverse client base.
• Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
• Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
• Contributed to team objectives in fast-paced environment.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Built relationships with customers and community to promote long term business growth.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Attended monthly sales meetings and quarterly sales trainings.
• Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within field.

Experience includes numerous high level executive positions to include:

• Commander of Finance and Budget
• Commander of Planning and Research
• Deputy Chief of Staff
• Chiefs Executive Officer.

Implementation of numerous technology projects to include:

• Automated Fingerprint Identification System (AFIS)
• CAD and RMS
• Digital Mugshot Systems
• Body Cameras.

Achievements include:

• Development of novel community programs to reduce prison recidivism rates
• Implementation of district crime strategies
• Named Administrative Officer of the Year three times
• Awarded the Medal of Bravery.