Mark W. Stropes
Nashville,TN
Summary
Detail-oriented accounting professional with over ten years of experience in full-cycle accounting, financial reporting, and variance analysis. Proven track record in conducting month-end close processes and maintaining GAAP compliance. Strong ability to deliver actionable financial insights that support executive decision-making.
Overview
11
11
years of professional experience
Work History
Staff I Accountant
HCA Healthcare
Brentwood, USA
05.2024 - Current
- Spearhead full-cycle accounting for a diverse portfolio of practices delivering precise month-end reporting
- Prepare and record necessary journal entries during month end close process ensuring accuracy and adherence to GAAP
- Coordinated with colleagues to achieve timely completion of month-end close
- Conduct monthly reconciliations of balance sheets and provide supporting documentation across multiple accounts
- Investigated monthly financial fluctuations, identified root causes to support decision-making
- Managed fixed asset lifecycle, ensuring accurate acquisition recording and compliance with automated depreciation schedules
Senior Group Housing Coordinator
Gaylord Opryland Resort and Convention Center
Nashville, USA
12.2021 - 05.2024
- Created and modified reservations in rooming list format to streamline group booking processes
- Installed group information into reservations and front office systems, evaluated inventory and contract details for accuracy to ensure optimal service delivery
- Corrected errors in hotel online reservation system and main reservation hub to enhance guest experience and service reliability
Office Specialist
Cook’s Pest Control
Nashville, USA
03.2020 - 12.2021
- Developed accounts receivable process, reducing aging from $280,000 to $2,500 within 90 days
- Monitored accounts receivable and aging reports to identify collection deficiencies
- Processed payroll and managed HR responsibilities
- Assisted clients with daily requests, ensuring accurate information was communicated to relevant departments
Customer Service Representative
HSN
Goodlettsville, USA
09.2017 - 06.2020
- Handled inbound sales and service calls to address customer needs
- Focused daily on customer satisfaction by resolving conflicts effectively
- Assisted customers with product inquiries and order status updates.
- Resolved customer issues through effective communication and problem-solving skills.
- Processed returns and exchanges according to company policies and procedures.
Claims Analyst
Thomas & Company
Nashville, USA
10.2018 - 03.2020
- Processed unemployment claims daily for clients, ensuring timely delivery
- Acted as the voice of the client and presented data to the Client Services team for potential layoff volumes and claimant issues.
- Established and maintained strong relationships with clients
- Collaborated with management team to prioritize needs for each facility within parent company
General Manager
Hyatt Place
Nashville, USA
06.2015 - 07.2017
- Developed a self-led team of 40+ associates to enhance guest satisfaction.
- Led efforts to restore hotel brand compliance and improve overall standing.
- Analyzed monthly PL and summarized variances to inform management decisions.
Education
Bachelor of Science - Business Administration, Accounting
Western Governor’s University
Salt Lake City, UT01-2024
Skills
- GAAP compliance
- Journal entry preparation
- Account reconciliation
- Month-end close
- Budget forecasting
- Financial analysis
- Fixed asset management
Timeline
Staff I Accountant
HCA Healthcare
05.2024 - Current
Senior Group Housing Coordinator
Gaylord Opryland Resort and Convention Center
12.2021 - 05.2024
Office Specialist
Cook’s Pest Control
03.2020 - 12.2021
Claims Analyst
Thomas & Company
10.2018 - 03.2020
Customer Service Representative
HSN
09.2017 - 06.2020
General Manager
Hyatt Place
06.2015 - 07.2017
Bachelor of Science - Business Administration, Accounting
Western Governor’s University