Mark Yacoub
Lake Worth,FL
Summary
Reliable and adaptable professional with experience in fast-paced environments requiring strong supervision, communication, and problem-solving skills. Demonstrated ability to maintain confidentiality, follow structured procedures, and manage responsibilities effectively. Known for professionalism, teamwork, and customer service excellence, with a strong commitment to maintaining a safe, organized, and respectful learning environment.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Processed prescriptions through pharmacy computer systems (insurance billing, refills, data entry)
- Assisted customers in person and by phone with prescription and insurance questions
- Resolved insurance claim issues and prior authorization rejections
- Maintained HIPAA compliance and patient confidentiality
- Supported pharmacists in a fast-paced, high-volume retail pharmacy
Education
High School Diploma -
John.I.leonard High School
Greenacres City, FLBachelor of Science - Mechanical Engineering
Florida Atlantic University
Boca Raton, FL05-2028
Skills
- Classroom supervision
- Student confidentiality
- Professional reliability
- Following school rules
- Communication skills
- Problem-solving skills
- Team collaboration
- Attendance oversight
- Conflict resolution
- Record keeping
- Customer service skills
- Adaptability
Languages
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
High School Diploma -
John.I.leonard High School
Bachelor of Science - Mechanical Engineering
Florida Atlantic University