Oversaw 450 commercial maintenance contracts, sold services, renewed expired contracts, checked open estimates, and ensured quality control by technicians to enhance service delivery.
- Managed client relationships and maintained regular communication with stakeholders.
- Developed strategic account plans to align services with client needs, driving client satisfaction and retention.
- Resolved client issues promptly to maintain service quality.
- Oversaw 450 commercial maintenance contracts, sold services, renewed expired contracts, checked open estimates, and ensured quality control by technicians to enhance service delivery.
- Developed strategies to increase revenue from existing accounts.
- Analyzed client data to identify growth opportunities and inform strategic decision-making.
- Led project coordination efforts to ensure timely delivery of services.
- Analyzed client data to identify growth opportunities and inform strategic decision-making.
- Presented product features and advantages to potential customers during sales meetings.