Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Markese Elliott

Greensboro

Summary

I like to think of myself as a hard worker, and also someone that likes to gain knowledge/experience to things that I don't know how to do. I'm very easy-going and friendly and I love to work as a team.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Sheraton Hotel & Resorts
10.2024 - Current
  • Maintained organized displays to promote products effectively and attract customer attention.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Addressed customer complaints promptly, contributing to overall satisfaction and loyalty.
  • Built relationships with customers to encourage repeat business.

Data Entry Clerk

Amazon
11.2023 - 09.2024
  • Entered and updated data in databases with high attention to detail.
  • Verified accuracy of information by cross-referencing multiple sources.
  • Organized and maintained electronic files for efficient retrieval.
  • Assisted in data cleansing processes to improve overall database integrity.

Credit Card Specialist

Truist
03.2022 - 12.2022
  • Assisting members and employees with all inquiries related to debit and credit cards which includes processing new card orders, PIN changes, and reissue expired cards
  • Monitored account activities for fraud detection, maintaining security protocols and mitigating risks.
  • Educated customers on credit card features and benefits, fostering informed decision-making.

Education

High School -

Ben L. Smith High School
Greensboro, NC
01.2018

Skills

  • Approachable
  • Strategic thinker
  • Compliance and regulatory
  • Time management
  • Teamwork and collaboration
  • Customer service

Certification

CPR Certified

Timeline

Sales Associate

Sheraton Hotel & Resorts
10.2024 - Current

Data Entry Clerk

Amazon
11.2023 - 09.2024

Credit Card Specialist

Truist
03.2022 - 12.2022

High School -

Ben L. Smith High School