Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark A Covington

Yonkers,Ny

Summary

Dedicated Direct Care Worker with proven expertise in behavior redirection and client relationship management, honed at Martin De Porres Home for Boys. Excelled in delivering compassionate care, managing crises with de-escalation techniques, and ensuring patient safety. Committed to enhancing patient wellbeing and trust through continuous skill development and empathetic support.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Martin De Porres Home for Boys
05.2010 - 08.2014
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each client.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.

Direct Care Worker

St Johns Home for Boys
10.2001 - 09.2009
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.

Education

No Degree - Police Science

John Jay College of Criminal Justice
New York, NY

High School Diploma -

Hillcrest H.S.
Queens, NY
06-1989

Skills

  • Client Relationship Management
  • Medication Management
  • Dependable Performance
  • Meal preparation
  • Workplace Safety Practices
  • Behavior redirection

Certification

Crissis intervention training

Timeline

Direct Care Worker

Martin De Porres Home for Boys
05.2010 - 08.2014

Direct Care Worker

St Johns Home for Boys
10.2001 - 09.2009

No Degree - Police Science

John Jay College of Criminal Justice

High School Diploma -

Hillcrest H.S.
Mark A Covington