Mark A Covington
Yonkers,Ny
Summary
Dedicated Direct Care Worker with proven expertise in behavior redirection and client relationship management, honed at Martin De Porres Home for Boys. Excelled in delivering compassionate care, managing crises with de-escalation techniques, and ensuring patient safety. Committed to enhancing patient wellbeing and trust through continuous skill development and empathetic support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Martin De Porres Home for Boys
05.2010 - 08.2014
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each client.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Direct Care Worker
St Johns Home for Boys
10.2001 - 09.2009
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Education
No Degree - Police Science
John Jay College of Criminal Justice
New York, NYHigh School Diploma -
Hillcrest H.S.
Queens, NY06-1989
Skills
- Client Relationship Management
- Medication Management
- Dependable Performance
- Meal preparation
- Workplace Safety Practices
- Behavior redirection
Certification
Crissis intervention training
Timeline
Direct Care Worker
Martin De Porres Home for Boys
05.2010 - 08.2014
Direct Care Worker
St Johns Home for Boys
10.2001 - 09.2009
No Degree - Police Science
John Jay College of Criminal Justice
High School Diploma -
Hillcrest H.S.
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