Mark Adrian Nall
Jacksonville,NC
Summary
I am a highly-motivated Chief Probation/Parole Officer with nearly 18 years experience in the criminal justice system, including unit/staff supervision, case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills. I consider myself to be organized and a dependable candidate, successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Chief Probation and Parole Officer
North Carolina Department Of Adult Correction
03.2020 - Current
- Organize and manage the workflow of the unit to ensure the goals and strategies of community correction supervision are implemented.
- Conducting Standard reviews, 120-day reviews, 30 days reviews High Risk reviews and low level reviews as ordered.
- PPO Roster checks, case staffings and violation staffings conducted daily.
- Time sheets review and approval weekly.
- Attend and Supervise Onslow County Veterans court twice a month.
- Serve as the Onslow County On-call/Electronic house arrest chief. Complete weekly invitory and monthly inventory reports.
- Newsworthy News and Activity reports submitted monthly.
- NCVIP entries monthly on each staff member.
- Caseload numbers checked throughout the month.
- BI daily alert summary reviewed daily and AOC not processed reports ran weekly.
- Car inspection and Mile reports completed monthly.
- ICOTS reports checked weekly.
- Quarterly equipment inspections completed fours time per year and Semi annual inspections completed twice a year for each member of the unit.
- Improved overall agency effectiveness by participating in regular training programs focused on evidence-based practices.
- Conducted thorough pre-release investigations, ensuring seamless transition from incarceration to community reintegration.
- Coordinated multi-agency meetings for complex cases involving mental health or substance abuse issues, ensuring a comprehensive approach to client support.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
- Arranged substance abuse rehabilitation for offenders.
- Leveraged strong communication skills to maintain rapport between parole officers, clients, and community partners throughout the supervision period.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
- Maintained accurate records of client interactions and progress updates, supporting data-driven decision-making processes.
- Developed comprehensive case plans for parolees, resulting in improved rehabilitation outcomes.
Probation Parole Officer
North Carolina Department Of Corrections
09.2006 - 03.2020
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Provided court testimony to support court decisions.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Arranged substance abuse rehabilitation for offenders.
- Monitored inmates' progress using questionnaires and psychological testing.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Reduced recidivism rates by providing offenders with resources, guidance, and support to successfully reintegrate into society.
- Promoted successful reentry by connecting offenders with appropriate resources such as housing, employment, and substance abuse treatment services.
- Identified potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Testified effectively in court hearings regarding offender compliance, progress, or violations as needed for informed judicial decisions.
- Implemented crisis intervention strategies when necessary to address immediate threats to public safety or individual wellbeing.
- Mentored new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Performed routine home inspections and drug tests for offenders on parole.
- Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Conducted preliminary interviews for U.S. Parole Commission.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Evaluated success of supervision strategies through regular progress reviews and adjusted approaches as needed for optimal outcomes.
- Strengthened communication between stakeholders by participating in multidisciplinary team meetings focused on offender management strategies.
- Collaborated with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
- Enhanced community safety by monitoring and supervising probationers and parolees in compliance with court orders.
- Improved offender rehabilitation by conducting thorough assessments and creating individualized case plans.
- Participated in ongoing professional development opportunities to stay current with best practices in probation and parole services.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Criminology
Johnson C Smith University
Charlotte, NC12.2005
Skills
- Motivational Interviewing
- Risk and needs assessments
- Interviewing expert
- Trained in defensive tactics
- De-Escalation Techniques
- Search and seizure procedures
- Case/File reviews
- Outreach programming
- Drug Testing
- Adult probation
- Drug diversion understanding
- Court Procedures
- Interviews
- Crisis Intervention Techniques
- Intake procedures
- Community Service Programs
- Interstate Compact familiarity
- Substance abuse
- Courtroom Testimony
- Progress Evaluation
- Professional boundaries
- Quality Assurance
- Troubleshooting
- Team building
- Verbal Communication
- Organization
- Multitasking
- Microsoft Office
- PPE use
- Recordkeeping
- Calm Under Pressure
- Good Telephone Etiquette
- Excellent Communication
- Conflict Resolution
- Analytical and Critical Thinking
- Written Communication
Certification
- Certified Security Threat Group Officer, NC DAC
- Certified Sex Offender Officer, NC DAC
- Static-99 sex offender assessment training - NC DAC
- Justice Reinvestment training - Legal and Policy Overview
- AHA Heartsaver Adult CPR with AED - NC DAC
Timeline
Chief Probation and Parole Officer
North Carolina Department Of Adult Correction
03.2020 - Current
Probation Parole Officer
North Carolina Department Of Corrections
09.2006 - 03.2020
Bachelor of Science - Criminology
Johnson C Smith University
- Certified Security Threat Group Officer, NC DAC
- Certified Sex Offender Officer, NC DAC
- Static-99 sex offender assessment training - NC DAC
- Justice Reinvestment training - Legal and Policy Overview
- AHA Heartsaver Adult CPR with AED - NC DAC
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