Mark Allen Alvarez
Charlotte,NC
Summary
Expert proficiency in small- and large-scale document management processes. Efficient in coordinating manual uploads and automated systems. Well-versed in security protocols and classification structures, and able to decisively handle technical and document problems.
Overview
33
33
years of professional experience
Work History
Documentation Specialist
American Global Logistics
10.2020 - 06.2024
- Reviewed and edited existing documentation to ensure accuracy and clarity.
- Met with project teams to discuss requirements for new or updated documentation efforts.
- Organized and managed document storage systems, both electronic and hard copy.
- Oversaw document scanning and uploading for Bravo Trans operation, handling in excess of 1000 pages per week.
- Prepared and reviewed shipping documents such as bills of lading, invoices, packing lists, and certificates of origin.
- Conduct audits to ensure documentation meets company standards and regulatory requirements.
Territory Sales Lead
Anderson Merchandisers
10.2019 - 10.2020
- Coordinated with logistics and operations teams to ensure timely delivery of products.
- Collaborated with marketing team to develop promotional materials tailored to target audience.
- Provided regular updates on performance metrics through weekly conference calls or written summaries.
- Utilized CRM tools effectively for tracking leads, prospects, client interactions, and follow-up activities.
- Provided exceptional customer service by promptly addressing inquiries, concerns, or technical issues.
Brand Ambassador and Model
Multiple Companies
01.1991 - 11.2019
- Worked with global retail companies – including Tommy Bahama, LL Bean, Eddie Bauer and more – to generate revenue through promotions and advertising.
- Attended media junkets to promote brands
- Participated in team meetings and training sessions to strengthen communication skills and stay current on industry trends
- Collaborated with directors, photographers, art directors and designers to execute on brand vision.
- Provided feedback on promotional campaigns and suggested adjustments based on personal observations or customer interactions.
Education
Associate of Arts - Communications
Columbus State Community College
Columbus, OHSkills
- Software documentation
- Localization and translation
- Microsoft Office Suite / 365
- CargoWise
- BravoTran
- Data entry and records management
- Editing and proofreading
- Teamwork and collaboration
- Problem-solving
Timeline
Documentation Specialist
American Global Logistics
10.2020 - 06.2024
Territory Sales Lead
Anderson Merchandisers
10.2019 - 10.2020
Brand Ambassador and Model
Multiple Companies
01.1991 - 11.2019
Associate of Arts - Communications
Columbus State Community College