Abby Kesington
Houston,TX
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Documentation Specialist
Prosperity Bank
09.2020 - Current
- Review real estate file documentation and ensure compliance with real estate laws
- Close and book consumer and commercial loans.
- Streamlined documentation processes for increased efficiency in project completion and reduced errors.
- Enhanced company compliance with industry standards by conducting thorough reviews of all documentation and making necessary revisions.
Closing Specialist
Smart Financial CU
12.2018 - 08.2020
- Reviewed underwriting guidelines to ensure necessary exceptions were obtained
- Analyzed applications to ensure all information was complete and accurate
- Closed and funded consumer loans.
- Reduced errors in loan documentation by meticulously reviewing and verifying information prior to submission.
Personal Banker III
First Convenience Bank Of Texas
12.2017 - 11.2018
- Recommended financial and credit service based on member needs.
- Oversaw loan applications and manage various customer service requests.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
Relationship Manager
Standard Chartered Bank
01.2012 - 11.2017
- Opened consumer and small business accounts.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
Education
Bachelor of Science - Political Science
The University of Lagos
Msc Political Science -
The University of Ibadan
Skills
- Customer Service
- Effective Communication
- Attention to Details
- Project Management
- Software Documentation
- Microsoft Office Suite
- Organization
- Editing and Proofreading
Certification
- SCRUM Master
- SAFE2
Timeline
Documentation Specialist
Prosperity Bank
09.2020 - Current
Closing Specialist
Smart Financial CU
12.2018 - 08.2020
Personal Banker III
First Convenience Bank Of Texas
12.2017 - 11.2018
Relationship Manager
Standard Chartered Bank
01.2012 - 11.2017
Bachelor of Science - Political Science
The University of Lagos
Msc Political Science -
The University of Ibadan
- SCRUM Master
- SAFE2
Similar Profiles
Haiven RushingHaiven Rushing
Teller at Prosperity BankTeller at Prosperity Bank
Ivan RodriguezIvan Rodriguez
Bank Teller/Personal Banker Assistant at Prosperity BankBank Teller/Personal Banker Assistant at Prosperity Bank
Custer KeysCuster Keys
Bank Teller at Prosperity BankBank Teller at Prosperity Bank