Mark Lewis
Avondale,Arizona
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally.
Overview
25
25
years of professional experience
Work History
Security Officer
Desert Diamond Casino
09.2023 - Current
- Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Execute security rules and procedures and calmly and promptly escort non-compliant individuals out of building.
- Check identification of persons entering facility to eliminate unauthorized visitors.
- Respond quickly to incidents and assess active situations for security concerns.
- Protect facility, property guests and employees by regularly circulating premises.
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Services Officer
Maricopa County Emergency Management
08.2019 - 07.2023
- Provided a safe environment for employees and visitors of Maricopa County and it's properties.
- Provided public assistance with directions and information.
- Conducted building and property patrols on foot or in a marked patrol vehicle.
- Responded, investigated and documented disturbances and incidents.
- Reported maintenance issues and safety hazards.
- Enforced parking regulations and issued parking violation tickets on County properties, booted vehicles and controlled traffic as needed.
- Removed unauthorized persons from properties.
- Assisted in building evacuation drills and actual emergency evacuations.
- Operated a Security Command Center including dispatching, maintaining a daily activity report, monitoring CCTV, HIRSCH access system, 911 system, fire panel, burglary and panic alarms.
- Issued temporary badges/keys to contractors.
- Tested panic alarms monthly.
- Maintained monthly statistics reports.
- Carried out special detail assignments related to executive protection of elected officials and work place violence issues.
- Provided escorts for contractors in secured areas such as the county attorney's offices, board of supervisors offices, elections warehouse, finance, human resources and other sensitive areas within Maricopa County facilities.
Armed Campus Security Officer
Grand Canyon University
08.2015 - 08.2019
- Provided a safe environment for students, faculty and guests of Grand Canyon University (GCU), and its properties.
- Enforced rules and policies of GCU.
- Investigated complaints and reports of policy violations.
- Conducted room searches and documented all incidents.
- Assisted with traffic and crowd control for events.
- Evacuated students from dorm's during fire alarms and investigated the cause.
- Reported all maintenance issues observed.
- Provided mobile and foot patrols of campus and GCU owned properties.
- Guarded check points and verified student and faculty identification cards and reported any suspicious person(s) or activity to ensure the safety of GCU.
- Notified police, fire department and emergency services of on-campus incidents.
- Supervised other campus security personnel and provided procedural and situational guidance.
Logistics Flow Team Member
Target
09.2014 - 06.2015
- Responsible for unloading trucks, moving and stocking freight across all departments of the store.
- Assisted with back flow, organizing shelves, clothing racks and ensured items were in the proper spots.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Protective Services Officer
Maricopa County
02.2000 - 06.2014
- Provided a safe environment for employees and visitors of Maricopa County and it's properties.
- Operated a screening station utilizing an x-ray machine and directed people through a metal detector to ensure the safety of Maricopa County facilities.
- Provided public assistance with directions and information.
- Conducted building and property patrols on foot or in a marked patrol vehicle.
- Responded, investigated and documented disturbances and incidents.
- Reported maintenance issues and safety hazards.
- Enforced parking regulations and issued parking violation tickets on County properties, booted vehicles and controlled traffic as needed.
- Removed unauthorized persons from properties.
- Assisted in building evacuation drills and actual emergency evacuations.
- Operated a Security Command Center including dispatching, maintaining a daily activity report, monitoring CCTV, HIRSCH access system, 911 system, fire panel, burglary and panic alarms.
- Issued temporary badges/keys to contractors.
- Tested panic alarms monthly.
- Maintained monthly statistics reports.
- Carried out special detail assignments related to executive protection of elected officials and work place violence issues.
- Provided escorts for contractors in secured areas such as the county attorney's offices, board of supervisors offices, elections warehouse, finance, human resources and other sensitive areas within Maricopa County facilities.
Education
Audio Engineering Certification - Audio
Conservatory Recording of Arts and Sciences
Tempe, AZ1998
Skills
- Tactical Medical for First Responders
- Concealed Weapons Permit
- Pepper Spray
- Handcuffing
- Laws of Search and Techniques
- Use of Force/Deadly Force/Firearms
- Force Continuum
- CPI Training
- NRA Personal Protection
- NRA Basic Pistol
- Self Defense
- Situational Firearms
- Tactical Handgun
Timeline
Security Officer
Desert Diamond Casino
09.2023 - Current
Security Services Officer
Maricopa County Emergency Management
08.2019 - 07.2023
Armed Campus Security Officer
Grand Canyon University
08.2015 - 08.2019
Logistics Flow Team Member
Target
09.2014 - 06.2015
Protective Services Officer
Maricopa County
02.2000 - 06.2014
Audio Engineering Certification - Audio
Conservatory Recording of Arts and Sciences
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