Summary
Overview
Work History
Education
Timeline
Generic

Mark Anthony Napenias

Maple Valley,WA

Summary

Professional with comprehensive experience in cost estimation and project analysis. Skilled in assessing project requirements, preparing detailed cost structures, and negotiating with vendors to achieve optimal pricing. Strong focus on team collaboration and delivering results, ensuring project goals are met efficiently. Adept at adapting to changing project needs and maintaining reliability throughout project timelines.

Qualified Desired Position with strong background in precise cost estimation and project management. Proven ability to streamline budgeting processes and collaborate effectively with project teams. Demonstrated expertise in analytical problem-solving and attention to detail.

Overview

15
15
years of professional experience

Work History

Estimator

Rnr Automotive Refinishing
01.2025 - Current
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.

Service Advisor

Acura Of Seattle
09.2017 - 12.2024
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Prepared material orders to complete projects on time and within budget.
  • Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
  • Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
  • Analyzed designs and performed accurate cost analysis.
  • Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and backed up other customer service managers.

Service Advisor

Acuraof Seattle
09.2010 - 04.2017
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.

Education

High School Diploma -

My. Rainier High
DesMoines, WA
06.2003

Timeline

Estimator

Rnr Automotive Refinishing
01.2025 - Current

Service Advisor

Acura Of Seattle
09.2017 - 12.2024

Service Advisor

Acuraof Seattle
09.2010 - 04.2017

High School Diploma -

My. Rainier High

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Mark Anthony Napenias