Mark Appelhans
Wheeling,IL
Summary
Dynamic Director of IT with over 20 years of experience in transforming IT operations across diverse industries. Proven expertise in ERP implementation, leading to $24 million ROI and optimizing performance metrics to significantly enhance productivity for over 6,600 users. Background includes successful migrations to cloud infrastructures and implemented strategic frameworks that reduced system incidents from 400 to 35 annually. Committed to leveraging extensive knowledge in technology and business processes to elevate organizational performance and customer satisfaction.
Overview
41
41
years of professional experience
Work History
Principal Consultant ERP Advisory
IT Guidepoint
Wheeling, IL
04.2024 - Current
- Engineered comprehensive ERP analysis and tailored recommendations for a $60 million manufacturing firm
- Formulated an IT organization strategy for a $100 million discrete manufacturer, encompassing a succession plan, detailed job descriptions, optimized compensation structures, and performance metrics
Director IT
Komatsu America Corp.
Chicago, IL
01.2012 - 04.2024
- Transformed the Aftermarket Parts Line of Business (LOB) to fulfill a 24-hour shipping promise to customers by optimizing business processes
- Enhanced productivity across over 6,600 users through the implementation of Single Sign-On (SSO) across the enterprise
- Championed improvements in customer experience (CX) utilizing Azure PaaS, Salesforce, and SAP Warranty systems
- Implemented a new 400,000 square foot Parts Warehouse along with a warehouse management system integrated with SAP MM/PP
- Developed a strategic IT support framework for the aftermarket parts LOB, successfully reducing system incidents from 400 to 35 annually
- Accomplished the migration of SAP ERP to Azure Infrastructure as a Service (IAAS)
- Revamped Warehouse Management systems, achieving a $4 million annual inventory improvement
- Secured an $800K ROI through successful application of foreign trade zone benefits in manufacturing operations
Director IT / Director Enterprise Architecture / Director SAP
Philips Electronics
Andover, MA
06.2006 - 01.2012
- Crafted the overall SAP ERP strategy for a newly acquired $2 billion lighting business
- Achieved $24 million ROI through the harmonization of manufacturing processes utilizing LEAN methodologies
- Contributed $400 million to top-line growth by implementing SAP ECC in global emerging markets
- Realized $10 million in cost savings through the re-engineering of shop floor processes
- Executed the implementation of Glovia ERP for the Lightolier subsidiary
- Unified IT support teams through the deployment of ServiceNOW IT Service Management (ITSM)
Director IT R&D and Sales Administration / Sr. Manager SAP
PepsiCo Beverages and Foods
Chicago, IL
02.2001 - 06.2006
- Generated a $36 million ROI by consolidating MRO purchasing for 14 plants through a unified material management approach
- Transitioned the Maximo MRO system to SAP EBP 2.0, resulting in $2 million in monthly savings
- Realized a $19 million ROI through enhancements in manufacturing processes and performance reporting
- Secured an $800K ROI by implementing a lab document control system
Director IT / Sr. Manager Applications / Sr. Project Leader
Robert Bosch Power Tool Company
Chicago, IL
09.1994 - 02.2001
- Achieved a $1.5 million ROI through the complete re-engineering of the business cycle using SAP R/3
- Improved cash flow by one point through a reduction in Days Sales Outstanding (DSO)
Sr. Manager Applications
Stepan Company
Northfield, IL
02.1984 - 09.1994
- Enhanced DSO by one point through improved cash application efficiencies
- Achieved an annual improvement of $350K in raw material spending
Education
Bachelor's Degree - Project Management
Devry University
06.2013
Associates of Applied Science - Computer Science
William Rainey Harper College
06.1994
Skills
- SAP Enterprise ECC SCM
- CRM B2B Exchanges
- SDLC PMBOK
- PRINCE2
- Supply Network Planning
- Transportation
- SAP BASIS
- ABAP
- REST API
- GIS
- Gentran
- Web Technologies
- HTML
- MS Visual Studio
- Azure Platform
- Data Warehouse
- SQL Server
- ORACLE DB
- MS SQL Server
- SAP Business Objects
- Business Intelligence
- ITIL/ITSM
- ServiceNOW ITSM
- Leadership
- Collaboration
- Strategic Business Focus
- Business Process Management
- Resource Management
- Cybersecurity
- Project Management
- Strategic Planning
- Communication
- Budget Management
- Business Acumen
- Technical Understanding
- Innovative Thinking
- Staff Management
- Risk Assessment
- IT Management
Personal Information
Title: IT Director
Timeline
Principal Consultant ERP Advisory
IT Guidepoint
04.2024 - Current
Director IT
Komatsu America Corp.
01.2012 - 04.2024
Director IT / Director Enterprise Architecture / Director SAP
Philips Electronics
06.2006 - 01.2012
Director IT R&D and Sales Administration / Sr. Manager SAP
PepsiCo Beverages and Foods
02.2001 - 06.2006
Director IT / Sr. Manager Applications / Sr. Project Leader
Robert Bosch Power Tool Company
09.1994 - 02.2001
Sr. Manager Applications
Stepan Company
02.1984 - 09.1994
Bachelor's Degree - Project Management
Devry University
Associates of Applied Science - Computer Science
William Rainey Harper College
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