- Volunteer Travel
- Train Travel
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Documenting and sharing travel experiences
Markas T. Bowden
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Calumet City,IL
Summary
Dynamic management professional with a proven track record in optimizing operations and enhancing customer experiences across diverse environments. Expertise in strategic planning and operational management enables effective implementation of initiatives that align with public and private sector goals. Known for fostering team collaboration and adaptability while consistently leading teams through transitions, maintaining high productivity and morale. Committed to driving positive change and exceeding expectations, ready to contribute valuable insights and leadership to support organizational success.
Overview
32
32
years of professional experience
Work History
District Manager
Securitas Security Services USA
07.2020 - Current
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Area Manager and Sales Consultant
Hertz Car rental & sales
01.2015 - 01.2020
- Managed and Maintained Upkeep of More than 30 Employees
- Kept Morale Going with Associates and Employees also driving sales for each month
- Kept charts and diagrams for each clinic to know what they were down that year and how much do I need to drive the business up for the particular year we are already up 30 to 45 percent against our competitors in my market
Business Sales Analyst
Burlington Northern Santa Fe (BNSF) — OmniTrax, Inc.
01.2001 - 01.2015
- Facilitated Procurement of Raw Materials
- Provided Marketing - Site Account Acquisition Management
- Served as Primary BNSF Account (Client) Organizational Point of Contact
- BNSF Railway operates one of the largest railroad networks in North America. A wholly-owned subsidiary of Burlington Northern Santa Fe, the company provides freight transportation over a network of about 32,000 route miles of track across two-thirds of the western US and two provinces in Canada. OmniTrax is one of North America's largest private railroad and transportation management companies, providing management services to 16 regional and short-line railroads that serve 10 U.S. states and 2 Canadian provinces.
Customer Service Representative / Mobile Women's Shoe Manager
Carson Pirie Scott & Co.
01.1994 - 01.2004
- Served as Primary Department Loss Prevention Specialist Responsible for Inventory Management
- Maintained Management of Shoe Customer Experience
- Carson Pirie Scott & Co. (CPS & Co.) operates as a department store chain, operating 51 stores in Illinois, Indiana, Minnesota, and Wisconsin. The company was founded in 1854 and is based in Milwaukee, Wisconsin. CPS & Co. is a subsidiary of Bon-Ton Stores Inc.
Education
Bachelor of Business. Administration - Finance
Howard University
Skills
General Operations
Customer Care
Retail Management
Procurement
Budget management
Business development
Project planning
Consulting
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 65 staff members.
Interests
Timeline
District Manager
Securitas Security Services USA
07.2020 - Current
Area Manager and Sales Consultant
Hertz Car rental & sales
01.2015 - 01.2020
Business Sales Analyst
Burlington Northern Santa Fe (BNSF) — OmniTrax, Inc.
01.2001 - 01.2015
Customer Service Representative / Mobile Women's Shoe Manager
Carson Pirie Scott & Co.
01.1994 - 01.2004
Bachelor of Business. Administration - Finance
Howard University