Markayla Brown
Walls,MS
Summary
To Acquire A challenging position In an environment where I can best utilize my skills and education.
Overview
3
3
years of professional experience
Work History
Relationship Banker
Trustmark Bank
Olive Branch, MS
11.2023 - Current
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
- Educated clients about various banking products available at the institution.
Frontline Cashier/ Member Service Representative
Sam's Club
Southaven, Mississippi
02.2022 - 12.2023
- PART TIME 30+ hours a week
- Pay rate $15 dollars an hour
- Greeted customers and answered any questions they had about the store's products and services.
- Handled customer complaints and concerns
- Promoted Membership, Credit card
- Checked out customers
- Assisted Manager with training.
Sale Associate
Guess factory
Southaven, Mississippi
06.2021 - 01.2022
- PART TIME 30+ hours a week
- Pay rate $11 dollars an hous
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Bachelor of Arts, Criminal Justice
Jackson State University
Skills
- Recordkeeping requirements
- Financial Advising
- Creative Thinking
- Money Handling
- Customer Service-Oriented
- Cash Handling
Skills Interests
English, Skilled in Microsoft Office Applications, Zoom, Google Docs, Google Slides, Google Meets, Adaptability, Ability to work under pressure, Cash handling, Dedicated producer, Eager hard worker, Great decision making, Innovative, Leadership, Open-minded problem solver, Resilient, Strong verbal communication, Team liaison, Time management
Timeline
Relationship Banker
Trustmark Bank
11.2023 - Current
Frontline Cashier/ Member Service Representative
Sam's Club
02.2022 - 12.2023
Sale Associate
Guess factory
06.2021 - 01.2022
Bachelor of Arts, Criminal Justice
Jackson State University