Summary
Overview
Work History
Education
Skills
Community Service
Extracurricular Activities
Awards
Languages
Certification
Timeline
Generic

Markayla Miller

Moncks Corner,SC

Summary

Dynamic professional with a proven track record at Petco, enhancing team productivity and customer satisfaction through exceptional communication and problem-solving skills. Leveraged technology expertise and attention to detail to streamline operations and improve service delivery. Adept at fostering team collaboration and driving results, consistently exceeding employer expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Solutions Generalist

Petco
Bluffton, SC
01.2023 - Current
  • During my time at Petco, I precipitated the cleaning of animal enclosures while maintaining stock and assisting in guest checkout
  • Improved team productivity by maintaining cleanliness and organization of work areas and surfaces.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.

Expanded Learning Counselor

Kaleidoscope
Charleston, SC
06.2022 - Current
  • During my time here, I worked with kids on the fun aspect of summer camp.
  • We conducted science experiments and many art assignments.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
  • Created an environment that was safe, supportive, and conducive to learning for all students.

Student Worker

Aramark
Okatie, SC
09.2021 - 08.2023
  • During my time spent with Aramark, I provided a number of services.
  • As a student worker, I spent a bit of my time floating between cashiering at the sand bar, which is our campus dining hall, as well as working as a barista at the Hawks' Nest.
  • Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
  • Maintained positive working relationship with fellow staff and management.

Host

Olive garden LLC. (Darden Restaurants)
North Charleston, SC
12.2020 - 03.2021
  • During my shifts, I escorted guests to their desired tables while also maintaining the sanitation of continually touched surfaces.
  • I also occasionally performed unassigned tasks to help out fellow team members and ensure an outstanding dining experience for the guests, such as running food to their assigned tables and delivering car-side to-go orders.
  • Stocked server areas with supplies before, during and after shifts.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Built positive relationships with other front-of-house and kitchen staff.

Front End Associate

Food Lion LLC.
Goose Creek, SC
06.2020 - 09.2020
  • Checked out customers promptly, while occasionally restocking, and sanitizing carts.
  • Bagged or packaged purchases and wrapped gifts.
  • Engaged with customers to ensure a positive shopping experience.
  • Processed and completed cash or credit transactions accurately.
  • Coordinated with sales associates to manage queue lines and minimize wait times.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Greeted customers to determine wants or needs.
  • Handled cash, credit, and debit transactions accurately and efficiently.

Education

Bachelor of Science - Biology

University of South Carolina Beaufort
Blufton, SC
05-2025

High School Diploma -

Charleston County School Of The Arts
North Charleston, SC
06.2021

Skills

  • Great Communicator
  • Customer service experience
  • Technology skills
  • Fast learner
  • Critical thinking
  • Team collaboration
  • Problem solving
  • Attention to detail

Community Service

  • Tutoring/Helping younger children in Liberty Hill, 2019-2020
  • Feeding the community with LOC, 2017 - Present
  • Feeding the homeless in Atlanta, Thanksgiving season

Extracurricular Activities

  • Mock Trial, Prosecution Attorney, 2018-2019
  • Recycling Club, 2019-2020
  • Stage Tech, Late 2017 - Early 2019
  • Knitting and Baking Club, 2017 - Early 2018
  • Orchestra, Violinist, 2014 - Present
  • Rouges and Vagabonds, theater club VP 2022-2023
  • African American Student Association 2021-2025
  • Pre-Professional Association 2021

Awards

  • Solo and Ensemble Fest, Received a superior rating at this competition
  • Concert Festival, Part of two orchestras that have won awards at this event with a rating of Excellent to Superior
  • Citizenship Award, Awarded this award during 8th-grade graduation
  • Win Ready to Work Credentials

Languages

English
Native/ Bilingual
Spanish
Professional
American Sign language
Elementary

Certification

  • WIN Ready to Work

Timeline

Solutions Generalist

Petco
01.2023 - Current

Expanded Learning Counselor

Kaleidoscope
06.2022 - Current

Student Worker

Aramark
09.2021 - 08.2023

Host

Olive garden LLC. (Darden Restaurants)
12.2020 - 03.2021

Front End Associate

Food Lion LLC.
06.2020 - 09.2020

Bachelor of Science - Biology

University of South Carolina Beaufort

High School Diploma -

Charleston County School Of The Arts

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Markayla Miller