MARKCUS RUFFIN

Dynamic sales professional with a proven track record of fostering robust client relationships, resulting in repeat business and referrals. Successfully executed market research initiatives, driving a 15% sales increase within one year, while enhancing customer interactions through effective CRM utilization, boosting follow-up rates by 30%. Committed to delivering exceptional service, achieving a 95% client satisfaction rate through attentive communication and problem-solving skills. Eager to leverage extensive experience in sales and leasing to contribute to organizational success and customer delight. Results-oriented leasing specialist with expertise in identifying customer needs and aligning solutions for maximum satisfaction. Demonstrated ability to enhance team performance through mentorship, leading to consistent achievement of sales targets. Proficient in leveraging CRM systems to streamline processes, achieving a complete client organization and improved service efficiency. Dedicated to driving revenue while maintaining high standards of customer care and operational excellence.