Rachel Privitt
Fairborn,Ohio
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Audi Brand Specialist- Assistant New Car Desking Manager
The Audi Connection
Cincinnati, USA
06.2022 - Current
- Manage all incoming internet lead distribution.
- Maintain follow up standards along with internet sales desking.
- Maintained accurate records of customer interactions using CRM software systems.
- Attended relevant industry events and trade shows for furthering knowledge about the Audi brand.
- Provided superior customer service to Audi owners and potential buyers, demonstrating exceptional product knowledge and strong sales skills.
- Led and coached internet sales team to assist with prospecting, negotiating and closing deals.
- Trained staff members on best practices for handling inquiries from customers via phone or email.
- Developed and implemented innovative online sales strategies to drive traffic and increase conversions.
- Adhered to company policies regarding the sale of vehicles and related products.
- Cultivated relationships with customers to ensure repeat business and referrals.
- Developed effective sales strategies to maximize customer satisfaction and increase profitability.
- Demonstrated excellent problem-solving abilities by resolving disputes quickly without sacrificing long-term objectives or relationships.
Internet Sales Manager
Audi
Colorado Springs, USA
05.2017 - 06.2022
- Led and coached internet sales team to assist with prospecting, negotiating and
- closing deals.
- Trained staff members on best practices for handling inquiries from customers via phone or email.
- Developed and implemented innovative online sales strategies to drive traffic
- and increase conversions.
- Adhered to company policies regarding the sale of vehicles and related
- products.
- Cultivated relationships with customers to ensure repeat business and referrals.
- Developed effective sales strategies to maximize customer satisfaction and
- increase profitability. Demonstrated excellent problem-solving abilities by
- resolving disputes quickly without sacrificing long-term objectives or relationships.
Assist General Manager
McDonald's
Long Beach, Washington
06.2013 - 04.2017
- Supervised daily restaurant operations, ensuring smooth workflow and compliance with company policies.
- Managed and trained a team of 15–20 crew members to meet high standards in customer service and food safety.
- Assisted the General Manager with scheduling, inventory management, and performance evaluations.
- Handled customer complaints professionally to ensure satisfaction and repeat business.
- Maintained cost control measures to meet labor and food cost targets.
- Played a key role in achieving store sales goals and improving drive-thru efficiency.
Education
High School Diploma -
Illwaco, Washington06.2015
Skills
- Adaptable and Flexible
- Time management abilities
- Top performing sales associate
- Strong Leadership qualities
- Variety of CRM experience
- Customer service
- Relationship building
Certification
Automotive Sales license
References
References available upon request
Timeline
Audi Brand Specialist- Assistant New Car Desking Manager
The Audi Connection
06.2022 - Current
Internet Sales Manager
Audi
05.2017 - 06.2022
Assist General Manager
McDonald's
06.2013 - 04.2017