Mark E Green
American Media / McClatchy
Lafayette,NJ
28
years of professional experience
Production Director or Image Retoucher with over 20 years in magazine industry. Delivered high-quality results in fast-paced, high-pressure environments through strong organizational and multitasking skills. Fostered effective communication and collaboration, leveraging proficiency in K4, VIP, and CUE file management systems alongside expert knowledge in InDesign.
Work History
Production Manager
18 Years 9 Months- Assisted teams in completing projects on schedule and within budget parameters. Supported coordination of project tasks to meet deadlines and objectives. Facilitated communication among team members to enhance project efficiency.
- Executed processing, routing, and organization of all art files to streamline workflow.
- Executed comprehensive image retouching to enhance visual quality.
- Facilitated communication between design and editorial departments to ensure seamless coordination of editorial page files.
- Spearheaded compilation of art and editorial files into final composites, ensuring thorough review and approval across all departments.
- All stages of processing and assembly of Indesign files through K4 / InDesign / Cue Print
- Executed color review and finalized preparation of all editorial materials.
- Managed scheduling of shipping and coordinated all deadlines for final materials.
Customer Service Manager
6 Months- Outlined daily tasks and priorities for team operations.
- All client phone and personal contacts, updates and daily communications
- Facilitation and coordination of client / printer communication.
- Managed tasks, organized, processed, and shipped materials for over 60 clients
- Job entry, processing, tracking and shipping of all outside source material needed for special job requests and outsourced special needs
- Coordinated scheduling, shipping, and deadlines for final materials
Customer Service Manager
8 Years 8 Months- Achievements:
- Teammate of the year 2003, 2004
- Administrative Achievement Certificate from Master Printers of America
- Elected by Vice President of Sales to perform all prospective client orientations for my intrapersonal skills
- Responsibilities:
- Coordinated job tasks, organized processes, and managed shipping for over 70 clients
- Training, orientation and job tasking for all new and current customer service employees
- Trained and oriented new and current customer service employees on job tasks and responsibilities
- Distributed tasks to CSR’s and tracked all related work.
- Facilitated client meetings and orientations, provided updates to sales staff and plant managers, and organized client luncheons
Education
Bachelor of Science - Fine Arts Program
Skills
Production planning
Scheduling operations
Operations management
InDesign
CUE Designer / CUE print
Photoshop image retouching
Staff management
Timeline
Production Manager
American Media / McClatchy
10.2007 - 07.2026Read More
Customer Service Manager
Hudson Yards
10.2006 - 04.2007Read More
Customer Service Manager
Group 360 Inc
02.1998 - 10.2006Read More
William Paterson University
Bachelor of Science from Fine Arts Program
Read More
References
Additional references are available upon request.