Markeema Harper
Tallahassee,FL
Summary
Dynamic leader and detail-oriented professional with a proven track record at CVS Health, enhancing operational efficiency and team performance. Excelled in inventory management and customer satisfaction, leveraging skills in POS system operation and problem-solving. Achieved consistent sales growth and reduced order fulfillment errors, demonstrating a positive attitude and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Shift Leader
CVS, CVS Health
Tallahassee, FL
07.2023 - 05.2024
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Cashier
CVS, CVS Health
Tallahassee
12.2022 - 07.2023
- Welcomed guests on arrival, displaying professional and friendly approach.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted customers with returns, refunds and resolving transaction issues.
General Merchandise Team Lead
Target
Tallahassee, FL
01.2021 - 11.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
General Merchandise/Fulfillment Associate
Target
Deerfield Beach, FL
11.2017 - 12.2020
- Unloaded, sorted, and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements
- Operated manual and electric pallet jacks, safely, relocating heavy merchandise on sales floor
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
Education
Associate Of Arts And Sciences - Biomedical Sciences
Palm Beach State College
Boca Raton, FL08.2019
Skills
- Positive Attitude
- Detail Oriented
- Cash Handling
- Team Leadership
- Problem-Solving
- POS System Operation
- Inventory Counts
- Heavy Lifting
- Loading and unloading
- Packing and shipping
- Pallet arrangement
Timeline
Shift Leader
CVS, CVS Health
07.2023 - 05.2024
Cashier
CVS, CVS Health
12.2022 - 07.2023
General Merchandise Team Lead
Target
01.2021 - 11.2022
General Merchandise/Fulfillment Associate
Target
11.2017 - 12.2020
Associate Of Arts And Sciences - Biomedical Sciences
Palm Beach State College