Markeisha Miller
Las Vegas,NV
Summary
Enthusiastic and Dependable worker with strong working ethic and Excellent Customer Service, Communications skills and Security procedures knowledge. Work well with team base and Independent Capacities. English Fluency, work well under Demanding Conditions with Positive Attitude.
Overview
13
13
years of professional experience
Work History
Usher
Cirque Du Soleil
07.2023 - 02.2024
- Assisted patrons with seating arrangements and event information, enhancing overall guest experience.
- Coordinated crowd management during events, ensuring safety and compliance with venue policies.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Assisted patrons with seating by giving directions and lighting paths.
- Maintained clean and organized venue to create pleasant experience for guests.
Event Security Guard
BMW Staffing
02.2022 - 05.2022
- Monitored venue access to ensure safety protocols and compliance with event regulations.
- Conducted crowd control measures to maintain order during high-attendance events.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Completed full building and grounds patrols to spot and investigate concerns.
Unarmed Security Guard
A-1 Security
03.2020 - 01.2021
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches..
- Patrolled commercial property and associated parking garage.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Conducted safety checks and security assessments to apply protective measures.
Ride Associate
Six Flags Magic Mountain
02.2018 - 12.2019
- Communicate with customers about flash pass payments, Restrictions, Policies and refund
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Monitored Ride line and enforced rules, maintaining safety for visitors and staff.
- Assisted customers with purchase Flash Pass.
- Collect Money and credit cards and Debt Cards payments.
Cashier
Family Market
02.2011 - 09.2013
- Open and Close the store
- Managed cash register operations, ensuring accurate cash handling procedures.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Maintained a clean and organized checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
06-2010
Skills
- Patience and composure
- Reliability and Multitasking
- Working under pressure
- Verbal communication
- Respect for diversity
- Time management
- Security awareness
- Safety awareness
- Guest service
- Customer relations
- Cash register operation
- Crown
Timeline
Usher - Cirque Du Soleil
07.2023 - 02.2024
Event Security Guard - BMW Staffing
02.2022 - 05.2022
Unarmed Security Guard - A-1 Security
03.2020 - 01.2021
Ride Associate - Six Flags Magic Mountain
02.2018 - 12.2019
Cashier - Family Market
02.2011 - 09.2013
Washington Prep High School - High School Diploma,