Markeisha Nelson
Jacksonville,NC
Summary
Dedicated and detail-oriented Dental Technician with experience supporting multi-division clinical operations, patient care, supply management, safety compliance, and environmental readiness within a high-tempo healthcare setting. Proven ability to assist providers during complex procedures, maintain mission readiness, manage clinic inventory and budgets, and ensure compliance with safety and environmental standards. Strong organizational, communication, and teamwork skills with a commitment to delivering high-quality patient care. Hardworking and motivated individual who can problem-solve and achieve results. As a Prophylaxis Technician, she has seen a total of 79 patients and treated 477 dental procedures with a dental value of $ 24,003. A very punctual and efficient with time and continuing to develop skills in the field of study and at work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Job Title
10.2020 - Current
- Provide direct clinical support to 3 providers across 3 divisions serving active-duty personnel.
- Assisted in 1,743 dental procedures during more than 7,000 patient encounters.
- Contributed to clinic operations supporting approximately $15 million in patient care value.
- Helped maintain a 96% operational readiness rate and supported overall Oral Health Index goals.
- Prepared treatment rooms, sterilized instruments, maintained patient records, and ensured efficient clinical workflow.
- Delivered compassionate patient support while maintaining professionalism in a fast-paced healthcare environment.
- Prophylaxis Technician: As a Prophylaxis Technician, she has seen a total of 79 patients and treated 477 dental procedures with a dental value of $ 24,003. A very punctual and efficient with time and continuing to develop skills in the field of study and at work.
- Infection Control Officer: Conducting weekly checks in patient rooms, monthly inspections, completing 7 quarterly water line tests with a dental value of $501k, and confirming 100% accountability pieces of training for the clinic.
- Staff duty coordinator (Dec 2021-present)- With the revised standard operation procedures, a comprehensive training regime was initiated for all active-duty personnel. A group of eight sailors were successfully instructed on the proper standing watch procedures, and seven duty watch bills were completed.
- Hygiene Instrument tracking Coordinator- (July 2021-Present): Conducting a system to keep track of 141 dental hygiene cassettes when they are sent to be sharpened and when the return of cassette. Ensuring optimal readiness for patient care and patient satisfaction.
HMDA (Hospital Corpsman Dental Assistant)
United States Navy
11.2017 - 05.2025
- LEAN SIX SIGMA Green Belt
- Qualified Prophylaxis Technician (Military)
- Qualified Sick Call Screener (Military)
- Qualified Dental Assistant by The Department of Labor
Education
Associate of Science - Health Sciences
Purdue Global University
09.2024
Skills
- Dental Assisting & Chairside Support
- Clinical Operations
- Sterilization & Infection Control
- Inventory & Supply Management
- Safety & Environmental Compliance
- Team Collaboration
- Patient Care & Communication
- Administrative Documentation
- Budget Tracking
- Time Management
- Mission Readiness Support
Affiliations
RHO SIGMA ALPHA Sorority member (11/2025)
Certification
- USMAP DA (JUL 2022)
- Qualified Prophylaxis Technician (Military)
Timeline
Job Title
10.2020 - Current
HMDA (Hospital Corpsman Dental Assistant)
United States Navy
11.2017 - 05.2025
Associate of Science - Health Sciences
Purdue Global University
CLINICAL ROTATIONS
- Fort Sam Houston Joint Base Dental Clinic
- X-ray and General Dentistry chairside assisting (84 hours)