Markeita Prevost
Houston
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Ritz Carlton Hotel
New Orleans
01.2022 - 12.2025
- Coordinated daily operations to maintain high service standards and guest satisfaction.
- Facilitated communication between departments to streamline workflows and processes.
- Organized meetings and events, ensuring all arrangements met guest expectations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
Administrative Clerk
City of New Orleans-City Hall
New Orleans
02.2020 - 01.2022
- Maintained accurate records and files for city hall operations.
- Supported the preparation of reports and presentations for city officials.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Processed employee payrolls according to established guidelines.
- Ensured compliance with applicable laws, regulations and policies of the organization.
Human Resources Administrator
Spa Aria - Hotel Monteleone
New Orleans
06.2018 - 01.2020
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
- Assisted in developing and implementing HR policies and procedures.
Office Assistant
Tulane Medical Center
New Orleans
08.2011 - 05.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
Education
BA - Business Administration
Liberty University
Lynchburg, VA 01.2010 - 05.2014
Skills
- Office management
- Bookkeeping
- Customer relationship management
- Administrative oversight
- Document management
- Operations management
- Staff management
- Vendor engagement
- Meeting planning
- Clerical support
- Business administration
- Compliance adherence
Timeline
Office Manager
Ritz Carlton Hotel
01.2022 - 12.2025
Administrative Clerk
City of New Orleans-City Hall
02.2020 - 01.2022
Human Resources Administrator
Spa Aria - Hotel Monteleone
06.2018 - 01.2020
Office Assistant
Tulane Medical Center
08.2011 - 05.2018
BA - Business Administration
Liberty University
01.2010 - 05.2014