Experienced professional with 17 years in the beauty industry, specializing in brand awareness and revenue growth through strategic account development. Skilled in delivering high-touch retail and training experiences and building strong customer, client, and retailer relationships. Comprehensive knowledge and technique in color, skin, and hair solutions.
Overview
9
9
years of professional experience
Work History
Market Trainer
Hourglass Cosmetics
Dallas, Texas
07.2021 - Current
Conducted training sessions on product knowledge, customer service, sales techniques, and new launches.
Supported regional and global trainers in executing promotional events.
Established relationships with vendors to collaborate and cross-sell in-store.
Monitored inventory daily and calling out areas of opportunity.
National Sales and Education Executive (contract)
Victoria Beckham Beauty
Dallas, TX
07.2023 - 01.2024
Contracted to open brick-and-mortar locations in Neiman Marcus, conducting opening trainings nationwide.
Generated $20k in opening revenue through a successful public appearance at Neiman Marcus in October 2023.
Distributed corporate sales plan across e-commerce and brick-and-mortar; initiated 2024 sales planning.
Managed and tracked shipping and receiving orders in retailers.
Staffed, trained, and onboarded permanent and contract staff for retail operations.
Partnered with HR to establish new hire onboarding protocol covering product knowledge and dress code.
Developed guidelines on culture, community standards, KPIs, and certification processes.
Collaborated with third-party consultant to design education programs including training modules and digital assets.
Coordinated with marketing and social media teams to ensure cohesive messaging across platforms.
Managed travel, expense budget, freelance payroll, and administrative budget for supplies.
National Artistry & Sales Executive
Kjaer Weis Beauty
Dallas, TX
10.2022 - 06.2023
Managed Central and West territories, based in Dallas, TX.
Responsible for all training and education in in Bluemercury and Credo doors within the territory, 30 accounts total.
60% travel - quarterly call cycle to visit all accounts, creating and spreading brand awareness with each visit and excitement with each visit.
Retail events - working with retailers to curate home grown retail events and planning and execution of corporate level animation.
Freelance - interview, hire, and onboard new field talent. Development of relationships and provide regular coaching and guidance.
Create social media content for brand promotion on social media platforms.
Retail Events Manager
Furtuna Skin
Dallas, TX
06.2021 - 10.2022
Management of all retail events and animation in retailers nation wide.
Responsible for creating brand awareness and exposure in retailers through home grown and corporately sponsored events.
Facilitated training and education for all Bluemercury, Saks 5th Ave, and Neiman Marcus accounts.
Developed monthly call cycles to provide continued education and sales support for all accounts.
Planned and executed promotional events. Most recently hosting a public appearance with the founder of the brand inside Bluemercury, generating $5k+ in sales.
Created and maintained strong relationships with district and store management, as well as vendors.
Account Executive
Dr. Dennis Gross Skincare LLC
Dallas, TX
07.2019 - 07.2020
Managed sales and operations for $1.24 million territory that included 18 doors in retailers; Sephora, Nordstrom, and Dillards.
Determined sales and training needs by observing client/staff transactions, reviewing and tracking sales reports, and receiving input from store leadership.
Developed month to month call cycle for 18 accounts in DFW to provide innovative training, continued education, and sales support based on the individual retailer's needs.
Executed strategic action plans to achieve sales goals in alignment with corporate roll outs and launches.
Planned quarterly retail event schedule based on product launches and store promotions to increase sales, with an average of 115% to goal. Highest achievement: 3 day masterclass in Sephora, generating $37,000 in revenue. Highest event to date at Northpark Sephora.
Recruited sales representatives and licensed estheticians, conducted orientation and on boarding training, provided coaching/feedback, and developed call cycle for additional in store support.
Managed expense reports, payroll/timekeeping, and back of house operations.
Travel: 30%
Sales and Education Manager
Caudalie
Dallas, TX
08.2018 - 08.2019
Managed sales and operations for a $1.4 million territory that included 42 accounts in 6 states, within retailers Sephora, BlueMercury, and independent accounts.
Monitored and managed inventory for accounts, calling out discrepancies.
Managed sell in orders for independent accounts like Equinox spa's and new account openings.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Researched and prospected emerging market opportunities to open new accounts and expand retail and customer base.
Promoted, planned, and coordinated execution of regional and national company sponsored events and business development
Average retail event sales achievement: 120% to plan. Highest single volume event: $7,000, 1 day event.
Travel: 70%
Salon Manager
MAC and Bumble & bumble - hair and makeup studio
Dallas, TX
04.2016 - 07.2018
Opened first of its kind concept store in collaboration with MAC Cosmetics.
Partnered with corporate education team to execute brand culture training and develop new training modules designed to integrate hair with makeup and elevate the customer experience.
Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
Mentored and coached team members to achieve and increase individual productivity, provide continued education, and manage payroll/timekeeping.