Markem Johnson
Bronx,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Nordstrom
New York, NY
02.2022 - 08.2022
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Inspire trust, teamwork, and positive team relationships
- Defuse customer situations and provide resolution in a timely and effective manner
- Ensure the security and privacy of customer information through education, compliance, and resolution of issues
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.
Cashier
Nohble
New York, NY
10.2019 - 03.2020
- Collecting payments by accepting cash, credit, or debit payments from customers and making accurate changes for cash customers
- Learning company systems and procedures to enhance selling efficiencies, including current promotions
- Knowledgeable of all related to POS and Company procedures for payment and payment verification
- Meeting and exceeding customer needs through proactive engagement
- Achieving personal sales goals and working collectively with team members to achieve store sales goals
- Maintaining a professional attitude with sincerity and enthusiasm
- Ensuring compliance with company and all other legal legislation, including but not limited to attendance, Loss Prevention, and compliance.
Receiving/Stock Associate
Saks Fifth
New York, NY
09.2018 - 01.2020
- Unloading and sorting truck merchandise
- Sensor, prep, and merchandise goods for the sales floor
- Performs tasks while supporting in-store service experience
- Complete sales transactions on the register to assist customers as needed.
Sales Associate/Overnight Stock
Macy's
New York, NY
10.2015 - 01.2016
- Unloaded boxes/categorized items
- Folded and tagged items appropriately
- Team Leader of the overnight stock members
- Greeted customers and ascertained what each customer wants or needs
- Described merchandise and explained usage, operation, and care to customers
- Endorsed and selected located merchandise based on customer needs and desires
- Unloaded boxes/categorized items.
Education
Bachelors in Business Management -
Berkeley College
Associates in Liberal Arts -
Hostos Community College
Bronx, NYHigh School Diploma -
Edward A. Reynold's West Side
01.2016
Skills
- Computer Skills: Microsoft Office, Google, Media
Certification
- OSHA 30 Hour General Industry
- Child Abuse & Maltreatment
- Control of Infectious Diseases
- CPR & AED
- American Red Cross Lifeguard
Timeline
Cashier
Nordstrom
02.2022 - 08.2022
Cashier
Nohble
10.2019 - 03.2020
Receiving/Stock Associate
Saks Fifth
09.2018 - 01.2020
Sales Associate/Overnight Stock
Macy's
10.2015 - 01.2016
Bachelors in Business Management -
Berkeley College
High School Diploma -
Edward A. Reynold's West Side
Associates in Liberal Arts -
Hostos Community College