Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Markesha Cottingham

Washington,DC

Summary

Skilled Tester with significant experience in software testing, both manual and automated. Demonstrated knowledge of different testing methodologies, test case development, and defect tracking. Strengths include analytical thinking, problem-solving capabilities, and strong communication skills. Have consistently improved product quality by identifying bugs and suggesting effective solutions in previous roles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Distribution Transformer Tester "B"

Exelon
Washington, D.C.
08.2024 - Current
  • Trained new employees on proper use of inspection tools and techniques as well as safety protocols pertaining to working with bearings.
  • Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
  • Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
  • Installed software updates on customer machines while providing technical assistance when necessary.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Analyzed requirements documents and developed comprehensive test strategies accordingly.
  • Conducted compatibility tests on different operating systems and browsers.
  • Prepared detailed reports containing results from executed tests and defect summaries.
  • Coordinated with project managers to align testing schedules with project timelines and deliverables.

Sales Manager

Rainbow Shops
Oxon Hill, MD
01.2015 - 10.2017
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in the market place.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Resolved customer complaints regarding sales and service.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.

Education

Trade school - Pepco Utility Training Program

DC Infrastructure Academy
2330 Pomeroy RD S.E, Washington D.C. 20020
03-2020

High School Diploma -

Parkridge Private School
3605 Long Beach Blvd
05-2015

Skills

  • Effective communication
  • Multitasking abilities
  • Test scenario development
  • Reporting and analysis
  • Scripting and documentation
  • Product tests
  • Test strategies and coverage
  • Defensive driver training
  • Dependable and reliable
  • First aid and CPR certified
  • Verbal Communication
  • Recordkeeping
  • Time Management
  • Customer Relations
  • OSHA standards and codes

Certification

  • CDL class B
  • First AID + CPR Certified
  • Microsoft Word Certified
  • Confined + Enclosed space Certified
  • OSHA Certified

Languages

English
Professional
Spanish
Limited

Accomplishments

  • Graduated at top of class in D.C.I.A, Accompanied the mayor to the White House to speak on programs behalf.
  • Safely and efficiently works on live electricity and makes it home to my family everyday.

Timeline

Distribution Transformer Tester "B"

Exelon
08.2024 - Current

Sales Manager

Rainbow Shops
01.2015 - 10.2017

Trade school - Pepco Utility Training Program

DC Infrastructure Academy

High School Diploma -

Parkridge Private School

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Markesha Cottingham