Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Timeline
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RAYSHAUN M. KELLEY

Summary

I am a detail-oriented team player with strong organizational skills. I retain the ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Where I can take my already sound knowledge of the Pepco system and use it to benefit the company in other ways.

Overview

7
7
years of professional experience

Work History

Distribution Transformer Tester “B”

Potomac Electric Power Company
08.2020 - Current
  • Improved equipment performance and maintained its longevity by conducting thorough testing and analysis of various devices, including Network Transformers, Automatic Circuit Reclosers, Single Phase Distribution Regulators, and all components that make up these devices.
  • Enhanced product quality with meticulous inspection and evaluation of equipment functionality in a controlled environment prior to equipment being placed in service,
  • Increased efficiency in troubleshooting, identifying root causes of equipment malfunctions and recommending and/or completing appropriate repairs.
  • Achieved consistent results on equipment tests by strictly adhering to established protocols and guidelines.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Trained other workers in inspection and testing procedures.
  • Operated and maintained testing equipment.

Affiliate Associate

TransAmerica Agency Network
11.2019 - 08.2020
  • Maintain and upkeep Clientele log of 200+ policies
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
  • Expanded client base by generating referrals from satisfied customers and networking within the community.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Maximized revenue growth with proactive lead generation tactics and efficient time management skills.

Sales Consultant

Prince Frederick Dodge
06.2017 - 11.2019
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Expanded company reach by establishing new connections with potential clients at industry events and conferences.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Stock Associates

West Marine
  • Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.

Crew Member

McDonald's


  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

Electricity I -

Career and Technology Academy
Prince Frederick, MD

Patuxent High School
Lusby, MD
06.2017

Skills

  • Electricity
  • Competency in wiring three-way switches and circuit breakers and installing lighting fixtures and panel boxes; basic knowledge of Ohms' Law and the National Electric Code Book; completion of OSHA 10-hour safety course
  • DOT Regulations Compliance
  • Mechanical Aptitude
  • Logbook Maintenance
  • Problem-solving capabilities
  • Fuel-efficient driving
  • Attention to detail
  • Accident prevention strategies
  • Preventive maintenance understanding
  • Customer service orientation
  • Defensive driving techniques
  • Professionalism and punctuality
  • Air brake proficiency
  • Multitasking capabilities
  • Effective communication
  • Work Process Analysis
  • Occupational Safety
  • OSHA Standards and Codes
  • Protective Equipment
  • Safety Training

Accomplishments

  • Program Completer in Electricity, 2017
  • Top three sales consultant consistently (15 car/month average)
  • Firefighter 1 completion and Emergency Vehicle Operator course Graduate.

Volunteer Experience

  • SkillsUSA
  • St. Leonard Volunteer Firefighter

References

Available upon request

Timeline

Distribution Transformer Tester “B”

Potomac Electric Power Company
08.2020 - Current

Affiliate Associate

TransAmerica Agency Network
11.2019 - 08.2020

Sales Consultant

Prince Frederick Dodge
06.2017 - 11.2019

Stock Associates

West Marine

Crew Member

McDonald's

Electricity I -

Career and Technology Academy

Patuxent High School

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RAYSHAUN M. KELLEY