Mark F. Ambrose Jr
Hanover, MD,MD
Summary
At Maryland Transit Administration, I excelled as a Transit Bus Operator, prioritizing safety and customer service. Skilled in vehicle inspection and route navigation, I also fostered team unity and ensured passenger satisfaction. My proactive approach to maintenance and adeptness at addressing rider needs underscored my commitment to operational excellence and accessibility.
Overview
24
24
years of professional experience
Work History
Transit Bus Operator
Maryland Transit Administration
Baltimore, MD
01.2001 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Education
General Studies
Coppin State University
Baltimore, MDCDL A - Professional Commercial Driver
All State Career School
2200 Broening Hwy. Baltimore, MD. 1999
High School Diploma - College Preparatory With An Emphasis On Law
Lake Clifton/Eastern High School
Baltimore, MD.06.1993
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Route navigation
- Wheelchair securement
- Schedule adherence
Timeline
Transit Bus Operator
Maryland Transit Administration
01.2001 - Current
General Studies
Coppin State University
CDL A - Professional Commercial Driver
All State Career School
High School Diploma - College Preparatory With An Emphasis On Law
Lake Clifton/Eastern High School