Marki Hilton
Shepherdsville,KY
Summary
Compassionate SUD professional with over 2.5 years of experience supporting individuals facing addiction and co-occurring challenges in residential treatment. Expertise includes clinical support, patient education, advocacy, and harm reduction. Committed to empowering clients through informed decision-making, relapse prevention, and connection to community resources, driving positive health outcomes within the substance use disorder community.
Overview
2
2
years of professional experience
Work History
Patient Engagement Specialist
Painted Grove Recovery
Louisville, Kentucky
08.2025 - 08.2026
- Coordinated communication between patients and healthcare providers effectively.
- Developed educational materials for patients to support recovery journeys.
- Facilitated patient intake processes to enhance engagement and satisfaction.
Lead Patient Engagement Specialist
Cedar Grove Recovery
Shepherdsville, KY
05.2024 - 05.2026
- Built trusting relationships with patients through trauma-informed, nonjudgmental, and person-centered communication
- Supported patients experiencing emotional distress, cravings, treatment resistance, or difficulty remaining engaged in their recovery program.
- Assisted patients with navigating appointments, transportation, schedules, treatment activities, and other recovery-related resources.
- Coordinated daily patient transportation and appointments while maintaining communication with clinical and medical staff.
- Advocated for patient needs and concerns
Education
Bullitt Central High School
Shepherdsville, KYSkills
- Patient engagement strategies
- Healthcare compliance
- Documentation management
- Team communication
- Effective communication
- Problem solving
- Time management
Timeline
Patient Engagement Specialist
Painted Grove Recovery
08.2025 - 08.2026
Lead Patient Engagement Specialist
Cedar Grove Recovery
05.2024 - 05.2026
Bullitt Central High School