Markida Fortune
Brooklyn
Summary
Detail-oriented and highly organized Criminal Justice professional with an Associate Degree in Criminal Justice and additional bachelor’s-level coursework completed toward a Bachelor of Science in Criminal Justice. Experienced in leadership, team supervision, investigations support, documentation, compliance, conflict resolution, and administrative operations. Proven ability to manage sensitive information, coordinate teams, maintain detailed records, and communicate effectively with diverse populations. Seeking opportunities as a Paralegal, Legal Assistant, Court Clerk, Case Manager, or Criminal Justice Professional.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Account Manager
Allied Universal Security Services
New York
01.2021 - Current
- Managed client accounts and fostered strong relationships to enhance client satisfaction.
- Coordinated communication between clients and service teams to improve operational efficiency.
- Developed reports to analyze account performance and identify improvement areas.
- Investigated work incidents and provided detailed reports to management for informed decision-making.
- Budget management
Receiving Associate Manager
Burlington Coat Factory Distribution Center
Brooklyn
09.2019 - 10.2021
- Received shipments and verified accuracy against purchase orders.
- Organized and maintained inventory in designated warehouse areas.
- Operated forklifts to transport goods throughout the distribution center.
- Managed daily operations and workflow for receiving teams.
Criminal Justice Research Assistant
Academic project/ Associate degree program
New York
08.2018 - 08.2019
- Conducted research on criminal statutes at the state and federal level, focusing on how laws are applied in real-world criminal cases
- Analyzed case law, sentencing guidelines, and criminal procedures to support academic assignments and legal studies projects
- Summarized legal documents and statutes into clear, organized reports for classroom presentations and instructor review
- Compared criminal justice policies across jurisdictions to understand differences in enforcement and legal interpretation
Counselor/Assistant Manager
Family Life Development Center
Brooklyn
06.2017 - 08.2018
- Provided individual counseling to clients facing family and personal challenges.
- Facilitated group therapy sessions for diverse client populations.
- Developed and implemented tailored treatment plans for clients' needs.
- Conducted assessments to evaluate clients' mental health and well-being.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY 01.2020 - 05.2022
Associate of Arts - Criminal Justice
LaGuardia Community College
Long Island City, NY 08.2018 - 12.2019
A Philip Randolph Campus High School
New York, NYSkills
Organized Criminal Justice professional with an Associate Degree and bachelor’s coursework Experienced in leadership, team supervision, investigations support, and compliance Skilled in managing sensitive information, coordinating teams, and maintaining detailed records while communicating effectively with diverse populations Seeking roles as Paralegal, Legal Assistant, Court Clerk, Case Manager, or Criminal Justice Professional
Organized Criminal Justice professional with an Associate Degree and bachelor’s coursework Experienced in leadership, team supervision, investigations support, and compliance Skilled in managing sensitive information, coordinating teams, and maintaining detailed records while communicating effectively with diverse populations Seeking roles as Paralegal, Legal Assistant, Court Clerk, Case Manager, or Criminal Justice Professional
Timeline
Assistant Account Manager
Allied Universal Security Services
01.2021 - Current
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
01.2020 - 05.2022
Receiving Associate Manager
Burlington Coat Factory Distribution Center
09.2019 - 10.2021
Criminal Justice Research Assistant
Academic project/ Associate degree program
08.2018 - 08.2019
Associate of Arts - Criminal Justice
LaGuardia Community College
08.2018 - 12.2019
Counselor/Assistant Manager
Family Life Development Center
06.2017 - 08.2018
A Philip Randolph Campus High School