Markis Jones Jr
Augusta,GA
Summary
Driven and adaptable, I excelled at Central BBQ by enhancing customer satisfaction and fostering team collaboration. Demonstrated expertise in food safety and multitasking, significantly reducing wait times and food waste. Recognized for outstanding service and a strong work ethic, I consistently delivered high-quality dining experiences, contributing to repeat business and positive feedback.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overall i would love to grow in all aspects of working. From retail, fast food, to tech places and more, so given the chance to work for any of the great companies out there, I will make sure I work hard to excell and do my best.
Overview
1
1
year of professional experience
Work History
Food Runner/Cashier
Central Bbq
09.2023 - 01.2024
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Greeted customers and provided outstanding customer service.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored dining room inventory and replenished as necessary.
Cook
Krystal's Restaurant
05.2023 - 08.2023
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
High School Diploma -
Sothwind Highschool
Memphis, TN07-2024
Skills
- Food safety
- Cleaning and sanitizing
- Meal delivery
- Teamwork and collaboration
- Efficient movement
- Strong work ethic
- Quick learner
- Food preparation
- Multitasking Abilities
- Computer skills
- Adaptability
- Time management
Gaming, computer skills, reading
For computer skills, most of it I taught myself. Like how to build one , all the different parts of one and etc. Gaming is what got me into the computer skills area, in order for me to play i had to know how everything works , i even built my own keyboard. As for reading i think that's self explanatory.
Timeline
Food Runner/Cashier
Central Bbq
09.2023 - 01.2024
Cook
Krystal's Restaurant
05.2023 - 08.2023
High School Diploma -
Sothwind Highschool
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