Hi, I’m
Leo Wheeler
Food Service
Mount Prospect,IL
Summary
Passionate and dedicated food service worker with a knack for building strong rapport and resolving inquiries with empathy. Known for attentive listening and proactive problem-solving, committed to delivering exceptional service and creating lasting positive experiences for customers.
Overview
2
years of professional experience
2
Certification
Work History
Mia's Table
Food Runner/Cashier
10.2023 - 03.2024
Job overview
- Worked with POS system to take customer's orders and received payments via cash, credit, or debit.
- Made sure to set a positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Welcomed guests warmly and guided them through the menu offerings, making personalized recommendations based on taste and interest.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Communicated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Operated milkshake machine, making sure to have desserts ready for guests in a timely manner
Panera Bread
Food Runner
05.2022 - 08.2022
Job overview
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Attended to guests needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Premier High School ChampionsHouston, TX
High School Diploma
06.2023
Skills
- Food Delivery
- Safe Food Handling
- Order Verification
- Cleaning and sanitizing
- Interpersonal Skills
- Quality Assurance
- Detail-oriented
- Flexible Schedule
- Effective Multitasking
- Problem solving
- Bussing Tables
- Menu familiarity
Certification
- Food handler's License - 2022
- TABC License - 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursHealthcare benefitsCareer advancementWork-life balance401k matchTimeline
Food Runner/Cashier
Mia's Table
10.2023 - 03.2024
Food Runner
Panera Bread
05.2022 - 08.2022
Premier High School Champions
High School Diploma