Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mark Jeremy Johnson

Salt Lake City,Utah

Summary

Versatile professional with a diverse skill set in web development, digital marketing, management, sales, and customer service. Committed to delivering impactful solutions and continuously expanding expertise. Currently exploring a transition into cybersecurity, with plans to pursue a degree to enhance knowledge in this evolving field.

Overview

10
10
years of professional experience

Work History

Personal Loans Acquisition Specialist

Discover Financial Services, DFS
Salt Lake City (Remote), Utah
01.2024 - Current

Assist customers with completing loan applications, providing consultative guidance on loan benefits, terms, and approval processes. Conduct sales-based conversations to promote Discover's personal loan products, driving application completion and increasing receivables. Manage risk and customer-impacting issues, ensuring accuracy in documentation and adherence to financial regulations. Collaborate with cross-functional teams to improve the customer experience and streamline loan processing.

Website and Social Media Manager

Vegan Daddy Meats
Salt Lake City (Remote), UT
01.2023 - Current

Play a vital role in the maintenance and optimization of VeganDaddyMeats.com, an e-commerce platform dedicated to promoting and selling vegan meat alternatives. Responsibilities included overseeing various aspects of the website to ensure a smooth user experience and support the company's online presence. Actively managed social media channels, including Instagram (@vegandaddymeats), to enhance brand visibility and engagement. Developed and designed advertisements to drive traffic and sales, effectively expanding the platform’s customer base.

Non-Profit Marketing and Events Coordinator

Salt City United
Salt Lake City (Remote), UT
01.2015 - Current

Devised and implemented successful social media campaigns, bolstering engagement and awareness of Salt City United and its events. Spearheaded product promotion and event planning, aligning all activities with Real Salt Lake's goals and objectives. Created compelling content and visuals using graphic design tools. Actively managed and promoted the organization's presence on Instagram (@saltcityunited).

Freelance Web Developer

Plot Wizard
Salt Lake City (Remote), UT
06.2023 - 07.2023

Developed captivating websites using HTML, CSS, SASS, and JavaScript, delivering exceptional user experiences. Showcased expertise through www.theplotwizards.com, featuring user-friendly interfaces and dynamic animations.

Inside Sales Associate/Warehouse Supervisor

Alta Paints & Coatings
Salt Lake City, UT
03.2018 - 12.2022

Orchestrated day-to-day warehouse operations, supervising a team and orchestrating seamless coordination with other departments. Proficiently managed inventory, ensuring efficient processing of incoming stock and materials, and accurately packed and shipped orders. Provided expert guidance to customers in selecting products tailored to their needs and budgets. Maintained meticulous delivery records, systematically tracking delivery schedules and routes.

Education

UI/UX Certificate

Salt Lake Community College
Salt Lake City, UT
10.2023

Web Development Certificate

Salt Lake Community College
Salt Lake City, UT
06.2023

Skills

  • Sales and Digital Marketing: Proven success in driving sales through strategic SEO, targeted content creation, and social media management Leveraged digital advertising and e-commerce strategies to increase revenue and customer engagement
  • Web Development: Proficient in HTML, CSS, SASS, and JavaScript for creating captivating and responsive websites Experienced in utilizing Python, SQL, PHP, and WordPress for web development projects Familiarity with AI learning, incorporating innovative solutions into web development
  • Customer Service: Provided tailored product guidance and support, consistently enhancing customer satisfaction and driving repeat business
  • Design Tools: Proficient in Canva, Figma, and Photoshop for creating user-friendly interfaces and marketing collateral

Timeline

Personal Loans Acquisition Specialist

Discover Financial Services, DFS
01.2024 - Current

Freelance Web Developer

Plot Wizard
06.2023 - 07.2023

Website and Social Media Manager

Vegan Daddy Meats
01.2023 - Current

Inside Sales Associate/Warehouse Supervisor

Alta Paints & Coatings
03.2018 - 12.2022

Non-Profit Marketing and Events Coordinator

Salt City United
01.2015 - Current

UI/UX Certificate

Salt Lake Community College

Web Development Certificate

Salt Lake Community College
Mark Jeremy Johnson