Versatile professional with a diverse skill set in web development, digital marketing, management, sales, and customer service. Committed to delivering impactful solutions and continuously expanding expertise. Currently exploring a transition into cybersecurity, with plans to pursue a degree to enhance knowledge in this evolving field.
Assist customers with completing loan applications, providing consultative guidance on loan benefits, terms, and approval processes. Conduct sales-based conversations to promote Discover's personal loan products, driving application completion and increasing receivables. Manage risk and customer-impacting issues, ensuring accuracy in documentation and adherence to financial regulations. Collaborate with cross-functional teams to improve the customer experience and streamline loan processing.
Play a vital role in the maintenance and optimization of VeganDaddyMeats.com, an e-commerce platform dedicated to promoting and selling vegan meat alternatives. Responsibilities included overseeing various aspects of the website to ensure a smooth user experience and support the company's online presence. Actively managed social media channels, including Instagram (@vegandaddymeats), to enhance brand visibility and engagement. Developed and designed advertisements to drive traffic and sales, effectively expanding the platform’s customer base.
Devised and implemented successful social media campaigns, bolstering engagement and awareness of Salt City United and its events. Spearheaded product promotion and event planning, aligning all activities with Real Salt Lake's goals and objectives. Created compelling content and visuals using graphic design tools. Actively managed and promoted the organization's presence on Instagram (@saltcityunited).
Developed captivating websites using HTML, CSS, SASS, and JavaScript, delivering exceptional user experiences. Showcased expertise through www.theplotwizards.com, featuring user-friendly interfaces and dynamic animations.
Orchestrated day-to-day warehouse operations, supervising a team and orchestrating seamless coordination with other departments. Proficiently managed inventory, ensuring efficient processing of incoming stock and materials, and accurately packed and shipped orders. Provided expert guidance to customers in selecting products tailored to their needs and budgets. Maintained meticulous delivery records, systematically tracking delivery schedules and routes.