Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mark Nephi Simene

Lafe,AR

Summary

Driven by a results-focused approach, I excelled at Polynesian Cultural Center, PCC, mastering roles from Carver to Student Front Lead, and Server, significantly enhancing customer satisfaction. At Smart Apartment Data, my adaptability and communication skills led to a 90% performance rating, showcasing my ability to thrive under pressure and contribute positively to team dynamics.

Overview

3
3
years of professional experience

Work History

Culinary Service Worker

Polynesian Cultural Center, PCC
08.2022 - Current

As a Culinary Service Worker, I have gained extensive experience in various roles, including Carver, Student Front Lead, and Server. My key responsibilities and achievements include:

Carver:

· Carver: Expertly carved meats and food items, ensuring high standards of presentation and guest interaction.

· Student Front Lead: Supervised and coordinated a team of student workers, ensuring efficient front-of-house operations and training new staff.

· Server: Delivered exceptional table service, managed orders, and maintained dining area cleanliness, enhancing overall customer satisfaction..


Call Center Agent

Smart Apartment Data
01.2022 - 08.2022

Outgoing phone calls to US apartments for information such as rents, specials, contacts, etc. I've achieved full attendance and 90% for my overall performance despite being new in the BPO industry. As a result of my work, I've been continually enhancing skills in effective communication skills, organization, flexibility, friendly, and calm under pressure.

Education

Bachelor of Science - Computer Science

Brigham Young University - Hawaii
La'ie, HI
04.2026

Skills

Adaptability

Eagerness to learn and develop new skills

Excellent problem-solving skills with a patient and optimistic attitude

Cross-training abilities

Training

Communication skills

Ability to work independently and as part of a team

Accomplishments

Full Time Missionary
March 2017 - March 2019
I was able to finish serving in Africa for 2 years as a full-time missionary as junior, senior companion,
district leader, trainer of 2 Americans and 1 from the Democratic Republic of Congo, and a zone leader.

Languages

English
Native or Bilingual

Timeline

Culinary Service Worker

Polynesian Cultural Center, PCC
08.2022 - Current

Call Center Agent

Smart Apartment Data
01.2022 - 08.2022

Bachelor of Science - Computer Science

Brigham Young University - Hawaii
Mark Nephi Simene