Marko Deric
Worthington,OH
Summary
Motivated Psychology student at Miami University seeking to develop professional skills in business, communication, and management. Eager to contribute to a collaborative work environment and gain hands-on experience that supports long-term growth within a company.
Overview
9
9
years of professional experience
Work History
Owner/Manager
Headphone Resale Business
01.2023 - Current
- Built and currently manage a headphone resale business including inventory, customer service, marketing, and supplier communication.
- Handle financial tracking, promotional strategies, and product shipping logistics.
- Applied digital tools for operational efficiency and customer insights.
- Managed texting communications with 50+ customers weekly.
Server
Bar Cichetti
11.2022 - 11.2024
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Utilized sales tactics to upsell high-margin items such as wine.
- Maintained professionalism and hospitality standards with all guests.
- Often managed up to 30 people at once and made sure they were appropriately accommodated.
Owner/Operator
Lawn Care Business
04.2019 - 10.2022
- Managed 10 weekly clients, developed scheduling and customer service routines.
Guest Services Representative
Target
10.2021 - 10.2022
- Provided front-line support for customer concerns, returns, and complaints.
- Demonstrated problem-solving and communication skills to resolve guest issues efficiently.
- Maintained a professional demeanor under pressure.
Counselor in Training
Tuttle Recreation Camp
06.2016 - 08.2017
- Planned engaging activities and ensured camper safety and participation.
- Supported senior counselors in organizing daily schedules and events.
- Supervised, managed and created events for 100+ campers.
Education
Bachelor of Arts - Psychology
Miami University
Oxford, OH05.2027
Skills
- Communication
- Sales & Marketing
- Technology
- Organization
- Java
- Python
- Excel
- Serbian (fluent)
- Spanish (basic communication, reading and writing)
Leadership And Projects
- Member, Alpha Sigma Phi Fraternity, Miami University, 2023 – Present
- Owner/Operator, Lawn Care Business, Worthington, OH, 2015 – 2017, Managed 10 weekly clients, developed scheduling and customer service routines.
- Academic Project, Database Project, High School Programming Course, Created a functioning library database system using Java and Excel integration.
Timeline
Owner/Manager
Headphone Resale Business
01.2023 - Current
Server
Bar Cichetti
11.2022 - 11.2024
Guest Services Representative
Target
10.2021 - 10.2022
Owner/Operator
Lawn Care Business
04.2019 - 10.2022
Counselor in Training
Tuttle Recreation Camp
06.2016 - 08.2017
Bachelor of Arts - Psychology
Miami University
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