DaVinci Resolve
Marko Sambolec
Computer Technician
Rovinj
Summary
Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. Service-oriented Waiter with ten years of hospitality experience and a pleasant guest satisfaction record. Adept at working in coordination with hotel staff and management at all times.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Fine Dining Waiter
Maistra D.d. Rovinj
04.2014 - Current
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
- Resolved customer complaints in a timely and efficient manner, leading to an increase of customer satisfaction rating.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Shoe Machine Operators
MARCONATO D.o.o.
01.2014 - 03.2014
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Construction worker
Viadukt-Banovina D.o.o, Zagreb
04.2012 - 07.2013
- Installed and assembled various types of large water manholes, as well as other minor installations on the main roads.
- Collaborated with architects and engineers to ensure accurate implementation of design plans while maintaining structural integrity.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Assistant waiter
Maistra D.d., Rovinj
07.2011 - 11.2011
- Started as a regular buffet service waiter to assistant waiter in hotel Istria.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
Education
Information Technology
High School "Zvane Črnja"
Rovinj, Croatia 05.2005 - 05.2009
College Dropout - Information Technology
Faculty of Organization And Informatics
Varaždin, Croatia 09.2009 - 05.2010
Skills
Adaptability
undefinedSoftware
Photoshop
Certification
[5* Service Excellence Training], [Maistra d.d.] - [30 hours]
Hobbies
Actively trained in sports such as football, basketball, running.
Love to going for a ride with bicycle.
Learning new language such as Japanese.
Keeping up to date with technology such as AI, new programming languages and more.
Part-time game tester
Timeline
[5* Service Excellence Training], [Maistra d.d.] - [30 hours]
04-2021
Fine Dining Waiter
Maistra D.d. Rovinj
04.2014 - Current
Shoe Machine Operators
MARCONATO D.o.o.
01.2014 - 03.2014
Construction worker
Viadukt-Banovina D.o.o, Zagreb
04.2012 - 07.2013
Assistant waiter
Maistra D.d., Rovinj
07.2011 - 11.2011
College Dropout - Information Technology
Faculty of Organization And Informatics
09.2009 - 05.2010
Information Technology
High School "Zvane Črnja"
05.2005 - 05.2009
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