Marko Tasic
Jagodina
Summary
Dynamic Dispatch Coordinator with a proven track record at Pony Express LTD, excelling in cross-border logistics management and team leadership. Expert in customs documentation and compliance, adept at optimizing routes for cost efficiency. Successfully maintained Safeway Carrier Program status, showcasing exceptional problem-solving and customer relationship skills.
Overview
5
5
years of professional experience
Work History
Dispatch Coordinator
Pony Express LTD
05.2020 - Current
- Lead dispatch operations and oversee team coordination for cross-border freight operations
- Successfully maintained company's Safeway Carrier Program status for 2 consecutive years through exemplary management and compliance
- Manage daily operations for 10+ trucks between Canada (GTA, Montreal) and USA (NY, OH, PA, MI)
- Expert in cross-border shipping procedures and documentation
- Proficient in preparing and filing CBP forms, ACE Manifests, and customs documentation
- Handle all aspects of cross-border compliance and paperwork processing
- Optimize route planning and driver coordination to maximize cost efficiency
- Successfully negotiate and secure contracts with direct customers
- Utilize multiple industry platforms: UFOS inc (database), Motive (tracking), BorderConnect, LoadLink.net, DAT
- Streamline workflows by implementing software shortcuts, reducing office stress
- Develop direct customer relationships to resolve appointment and border crossing challenges
- Support recruitment process for drivers and dispatch staff
- Assist with basic safety compliance and documentation
- Handle entry-level accounting tasks including invoice processing
Education
M.D. - Sports Medicine
N.N.Burdenko
Voronezh 06-2019
Skills
- Transportation Management Systems (UFOS inc)
- Fleet Tracking Software (Motive)
- Load Booking Platforms (LoadLinknet, DAT)
- Border Documentation Systems (BorderConnect)
- Cross-Border Documentation & Compliance
- CBP Forms Processing
- ACE Manifest Filing
- Route Optimization
- Customer Relationship Management
- Basic Safety Compliance
- Entry-Level Accounting
- Basic Recruitment Processes
- Team Leadership
- Cross-Border Logistics Management
- Customs Documentation Expertise
- Route Planning & Optimization
- Driver Coordination
- Customer Service
- Problem Resolution
- Team Collaboration
- Safety Awareness
Languages
Serbian
Native language
English
Proficient
C2
Russian
Proficient
C2
Timeline
Dispatch Coordinator
Pony Express LTD
05.2020 - Current
M.D. - Sports Medicine
N.N.Burdenko
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